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March 2012, F&I and Showroom - Cover Story

Updating F&I

By Gregory Arroyo

Connecting F&I to the digital world was the talk at the annual dealer and lender conventions last month, and opinions varied on what the F&I office of the future will look like.

Tags: Bank of America, Chase, Dealertrack, Generation Y, Group 1 Automotive, iPad, iPad Business Applications, J.D. Power and Associates, Mobile Applications, Mobile Website, NADA, NADA Convention and Expo, Reynolds & Reynolds, social media, SOCIALDEALER, Wells Fargo

November 2010, F&I and Showroom - Feature

Clicking Into a New Reality

Andrew Koblenz (right), general counsel for the NADA, introduces keynote speaker Stephen Wade, the association’s 2011 chairman.

By Gregory Arroyo

Is it time for change? All three keynoters at the magazine’s annual conference said the industry has no choice, and each offered his views on how it can happen.

Tags: AutoNation, F&I Conference & Expo, JM&A Group, NADA

May 2010, F&I and Showroom - Feature

Match Play

Chicago’s Mike Anderson Chevrolet is one of the first dealers to use RouteOne’s new WebApplyOne. The tool allows the dealership’s prospective customers to fill out a credit application directly from its Website. Once the application is submitted, the lead is then directed to the outlet’s CRM system, F&I department or Internet sales team.

By Gregory Arroyo

Its competitors might be on the move, but so is RouteOne. F&I and Showroom goes one-on-one with the company’s chief executive to find out where it’s headed.

Tags: Credit, NADA, nonprime, RouteOne, subprime

April 2010, F&I and Showroom - Feature

What’s the New Normal?

By Gregory Arroyo

With lenders in a better mood these days, could we see a return to normalcy? Well, not so fast. Consumers still need some TLC.

Tags: Auto ABS, Editorial Page, inventory, NADA

April 2010, F&I and Showroom - Feature

Technology Takes Center Stage

Speaking on legislation that could enact the Consumer Financial Protection Agency, AFSA's Bill Himpler said the new agency might be off the table, but warned that regulators "still want a pound of flesh from the bank industry." As if on cue, Sen. Christopher Dodd (D-Conn.) who is championing finance reform legislation, unveiled a new bill in March that would create a consumer division inside the Federal Reserve, which AFSA opposes.

By Gregory Arroyo

Dealers at the industry's annual get-together said the Internet will set the terms for the market's recovery.

Tags: AFSA, Credit Unions, dealer, F&I products, Internet, inventory, NADA, Parts and Service, social media, technology

January 2010, F&I and Showroom - Cover Story

Rebuilding Floorplan Financing

Aside from floorplanning, access to commercial real-estate loans is also a major need among dealers. It’s one of the reasons why the NADA is working with the SBA to expand its 504 Loan program, which is designed for small businesses requiring “brick and mortar” financing.

By Gregory Arroyo

Despite signs of retail financing beginning to loosen up, dealer financing remains a major concern. It’s one of the reasons why the NADA is stepping up efforts to restart the market.

Tags: Chrysler, Floorplan Financing, General Motors, NADA, Small Business Administration, TALF

December 2009, F&I and Showroom - Feature

Legislative Battle Far From Over

By Michael Benoit

One amendment down, many more to go as automotive dealers face potentially disruptive new regulations.

Tags: Consumer FInancial Protection Bureau, Legal, Michael Benoit, NADA

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