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Insider Tip of the Week


  Interior/Exterior Protection
John Vecchioni
Director of F&I Development and National Trainer for United Car Care
 

F&I's Insider Tips of the Week are delivered by industry leading experts. Every week you'll find invaluable advice for a variety of day-to-day situations, from dealing with unrealistic customers and objection handling to hot tips for increasing penetration rates.

More Tips of the Week

TOPIC POST DATE DOWNLOAD
Interior/Exterior Protection 12/06/2012 Download Podcast Podcast
GOYA 12/04/2012 Download Podcast Podcast
The Sales Meeting Done Right 11/28/2012 Download Podcast Podcast
Don't Rely on the Sales Consultant 11/26/2012 Download Podcast Podcast
Credit Union 11/20/2012 Download Podcast Podcast
Objection Handling 11/14/2012 Download Podcast Podcast
Props 11/12/2012 Download Podcast Podcast
The Menu Presentation 11/08/2012 Download Podcast Podcast
Forget the Interview 11/06/2012 Download Podcast Podcast
The Importance of Asking How Did You Feel 10/29/2012 Download Podcast Podcast
Guaranteed Asset Protection 10/25/2012 Download Podcast Podcast
How to Build a Profitable & Successful Business Office 10/09/2012 Download Podcast Podcast
Tips from the Field 09/18/2012 Download Podcast Podcast
Powertrain Coverage 09/07/2012 Download Podcast Podcast
Selling On Leasing 08/29/2012 Download Podcast Podcast
How Compliant is Your Presentation? 08/14/2012 Download Podcast Podcast
F&I Turnover 07/28/2012 Download Podcast Podcast
Leasing 06/28/2012 Download Podcast Podcast
Overselling 06/28/2012 Download Podcast Podcast
Five Key Ingredients 06/21/2012 Download Podcast Podcast
Cash Conversion 05/09/2012 Download Podcast Podcast
Bad Word 05/09/2012 Download Podcast Podcast
Step Outside the Box 04/25/2012 Download Podcast Podcast
The Rate 04/06/2012 Download Podcast Podcast
Customer and Employee Satisfaction 03/28/2012 Download Podcast Podcast
Compliance 03/23/2012 Download Podcast Podcast
Cash Flow 03/20/2012 Download Podcast Podcast
Additional Profit 03/08/2012 Download Podcast Podcast
Deliver the Vehicle 02/21/2012 Download Podcast Podcast
Building Your Business Through Prospecting 02/14/2012
Creating Dialogue With Customer 02/02/2012 Download Podcast Podcast
Introducing A New Customer To The Service Department 01/24/2012 Download Podcast Podcast
Asking for the Business 01/17/2012
Coaching the Sales Team 01/09/2012 Download Podcast Podcast
Menu Presentation 12/20/2011 Download Podcast Podcast
The Cash Buyer 12/07/2011 Download Podcast Podcast
Transparency 11/29/2011 Download Podcast Podcast
The Art of Role-Play 11/22/2011 Download Podcast Podcast
Explaining the Paperwork 11/16/2011 Download Podcast Podcast
Proper Transition From the Sales Department 11/16/2011 Download Podcast Podcast
Handling Phone and Internet Customers 11/08/2011 Download Podcast Podcast
Addressing Customer's Fears 11/08/2011 Download Podcast Podcast
The Verbiage We Use 11/01/2011 Download Podcast Podcast
The 10 Percent Club 10/18/2011 Download Podcast Podcast
Customer Interview: The "When". 09/16/2011 Download Podcast Podcast
Customer Interview: The "Where". 08/15/2011 Download Podcast Podcast
Customer Interview: The "Why". 08/01/2011 Download Podcast Podcast
Proper Use of Visual Materials 07/25/2011 Download Podcast Podcast
Rapport vs. Credibility 07/20/2011 Download Podcast Podcast
Marrying Products Together 07/13/2011 Download Podcast Podcast
Painting a Mental Picture 07/06/2011 Download Podcast Podcast
Don't Get Bitter, Get Better 06/29/2011 Download Podcast Podcast
Use of Technology in the F&I Office 06/21/2011 Download Podcast Podcast
Big Repair Expense vs. Small Monthly Installment 06/14/2011 Download Podcast Podcast
The Three-Point Turn 06/07/2011 Download Podcast Podcast
Using a Prop as Proof 05/31/2011 Download Podcast Podcast
All I Need is 15 Minutes 05/24/2011 Download Podcast Podcast
Creating an Advantage with Transit Wrap 05/17/2011 Download Podcast Podcast
Creating an Advantage with Awareness 05/10/2011 Download Podcast Podcast
Handling the 'Best Rate' Question 04/14/2011 Download Podcast Podcast
Probable vs Possible: Reviewing the Warranty 04/06/2011 Download Podcast Podcast
Creating an Advantage 03/30/2011 Download Podcast Podcast
The 3 Most Powerful Words in Menu Selling 03/23/2011 Download Podcast Podcast
How to Create a Selling Climate 03/16/2011 Download Podcast Podcast
Putting Yourself in the Customer's Shoes 03/09/2011 Download Podcast Podcast
The Power of the Pad & the Pen 03/02/2011 Download Podcast Podcast
Re-entry After Closing 02/23/2011 Download Podcast Podcast
The Cash Conversion Technique 02/15/2011 Download Podcast Podcast
Miscommunication with the Sales Team 02/08/2011 Download Podcast Podcast
The F&I Interview 02/01/2011 Download Podcast Podcast
Paying Cash Instead of Financing 01/25/2011 Download Podcast Podcast
How to use Props 01/18/2011 Download Podcast Podcast
Price Cutting vs. Product Value 01/17/2011 Download Podcast Podcast
Presenting Product Benefits 01/12/2011 Download Podcast Podcast
Which option works best for you? 01/05/2011 Download Podcast Podcast
What Separates Good and Great F&I Managers 12/29/2010 Download Podcast Podcast
Which type of F&I Manager are you? 11/23/2010 Download Podcast Podcast
Meeting and Greeting Mr Customer 11/16/2010 Download Podcast Podcast
Can I think about it? 11/09/2010 Download Podcast Podcast