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Training Calendar

Legal and Regulatory Issues Today

8/5/2002

August 5 - One day event Quality-dealer.info Web Conferencing: Legal and Regulatory Issues Today. 1:00 pm CST. Module # 1 Forecasting and Planning. This short, dynamic training session will provide you valuable ideas and techniques designed to improve your penetrations and CSI. And you don't even have to leave the office! This is an easy, innovative and inexpensive way to bring training into your dealership. For more information, visit www.quality-dealer.info to register.

Quality-dealer.info

Training Calendar

Legal and Regulatory Issues Today

8/5/2002

August 5 - One day event Quality-dealer.info Web Conferencing: Legal and Regulatory Issues Today. 1:00 pm CST. Module # 1 Forecasting and Planning. This short, dynamic training session will provide you valuable ideas and techniques designed to improve your penetrations and CSI. And you don't even have to leave the office! This is an easy, innovative and inexpensive way to bring training into your dealership. For more information, visit www.quality-dealer.info to register.

Quality-dealer.info

Training Calendar

F&I Selling Procedures Seminar

8/5/2002 - 8/7/2002

August 5 - 7 Three-Day F&I Selling Procedures Seminar. College of Automotive Management, Santa Ana, CA. Mon-Fri, 8:30 a.m.-5:30 p.m., 30 hours of instruction including CSI, preparing mentally, product knowledge features and benefits, benefit selling with menu and package selling methods, F&I procedures before the sale administration/verifications, contract disclosures, objection handling ("I can't afford it" and "I'll take my chances"), extensive role play critique and videotape. For more information contact 714-436-0700 or e-mail [email protected] For detailed course information, visit www.collegeofautomotive.com.

College of Automotive Management

Training Calendar

Condition Report Writing

8/5/2002 - 8/6/2002

August 5 - 6 Condition Report Writing, Manheim Auctions' Technical Center, Nashville, Tenn. Covers the basics of condition report writing, fundamentals of a proper inspection and damage category identification, such as prior repair, frame, flood and hail. Current industry terminology and collision manual usage are also covered in the two-day class. Each class has space for 12 people and will be filled on a first-come, first-served basis. For more information or to sign up for a class, copntact Ella Rainbolt, logistics administator, at (615) 846-4617 or e-mail [email protected]

Manheim Auctions' Technical Center

Training Calendar

AFIP Accredited F&I Training

8/5/2002 - 8/9/2002

AFIP Accredited F&I Training, American Financial and Automotive Services, Inc. Shoreline Community College, Seattle, WA 1-800-967-3633

American Financial and Automotive Services, Inc.

Training Calendar

2002 Agent Association Conference

8/1/2002 - 8/2/2002

August 1 - 2 Recovery Solution, a service of Remarketing Solutions, will host its 2002 Agent Association Conference at Sheraton City Music Hotel, 777 McGavick Place, Nashville, Tenn., 8:30 a.m.-3:30 p.m. Registration begins at 7:15 a.m. For more information, contact Cynthia Meyer at Remarketing Solutions, (615) 781-3104 or e-mail [email protected]

Remarketing Solutions

Training Calendar

Agent Association Conference

8/1/2002 - 8/2/2002

Recovery Solutions, a service of Remarketing Solutions, will host its 2002 Agent Association Conference at Sheraton City Music Hotel, 777 McGavick Place, Nashville, Tenn., 8:30 a.m.-3:30 p.m. Registration begins at 7:15 a.m. For more information, contact Cynthia Meyer at Remarketing Solutions, (615) 781-3104 or e-mail [email protected]

Remarketing Solutions

Blog

So Here's the Deal

Ronald J. Reahard
Handling the ‘Last Car’ Objection

By Ronald J. Reahard
Older clients who say they are buying their last car need to be protected just as much as a first-time buyer. The magazine’s resident F&I pro explains.

Sold But Not Closed

By Ronald J. Reahard
An F&I manager from Atlanta had a service contract sold to a cash customer — that’s until he went for more. The magazine’s resident F&I pro weighs in.

(Video) Measuring Up

By Ronald J. Reahard

It's OK to Be Nervous

By Ronald J. Reahard

Done Deal

Gregory Arroyo
It Is Unwise to Lower Your Defenses

By Gregory Arroyo
The editor wonders how regulators, including two new mini-CFPBs in Pennsylvania and Maryland, view a consumer advocacy group’s highly critical report on how dealers price F&I protections.

What's Really Behind the Subprime Pullback?

By Gregory Arroyo
One F&I insider says there’s more to the subprime pullback than the recent uptick in delinquencies. He says regulators are the real reason finance sources are so risk-averse.

What’s Your Take?

By Gregory Arroyo

Connecting the Dots

By Gregory Arroyo

Mad Marv

Marv Eleazer
G.O.Y.A.

By Marv Eleazer
His Madness wants more F&I managers to improve turnover rates by taking an active role in the sales process.

The Little Things

By Marv Eleazer
Reading about one of the first-known cybercrimes gets His Madness thinking about how small issues can morph into big problems.

Industry Summit: It’s Worth the Investment

By Marv Eleazer

6 Ways to Deliver Exceptional Service

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler