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Training Calendar

"The Vision of Finance & Insurance"

8/6/2002 - 8/7/2002

August 21 - 22 "The Vision of Finance & Insurance" Two-Day Seminar: "Your Keys to Success," including "The Hybrid Menu Method," Detroit, Michigan. The fee of $795 includes a 6-CD audio set of the seminar and a copy of Ron Martin's book, The Vision of Finance and Insurance. For an enrollment form, write The Vision of F&I, Inc., PO Box 15878, Fort Wayne, IN 46885-5876. For more information call (800) 413-9902 or visit www.thevisionoffandi.com

The Vision of F&I, Inc.

Training Calendar

Legal and Regulatory Issues Today

8/6/2002

August 6 - One day event Quality-dealer.info Web Conferencing: Legal and Regulatory Issues Today. 9:00 am CST. Module # 2 The Role of F&I. This short, dynamic training session will provide you valuable ideas and techniques designed to improve your penetrations and CSI. And you don't even have to leave the office! This is an easy, innovative and inexpensive way to bring training into your dealership. For more information, visit www.quality-dealer.info to register

Quality-dealer.info

Training Calendar

Legal and Regulatory Issues Today

8/6/2002

August 6 - One day event Web Conferencing: Legal and Regulatory Issues Today. 1:00 pm CST. Module # 3 Building the Customer Interview. This short, dynamic training session will provide you valuable ideas and techniques designed to improve your penetrations and CSI. And you don't even have to leave the office! This is an easy, innovative and inexpensive way to bring training into your dealership. For more information, visit www.quality-dealer.info to register.

Quality-dealer.info

Training Calendar

F&I Seminar

8/6/2002 - 8/9/2002

August 6 - 9 Kelly Enterprises F&I Seminar, Irvine, Calif. Call (800) 336-4275 for registration and hotel information. Limited seating available to maximize the learning experience of participants. For more information on Kelly Enterprises, visit JLKelly.com.

Kelly Enterprises

Training Calendar

Legal and Regulatory Issues Today

8/5/2002

August 5 - One day event Quality-dealer.info Web Conferencing: Legal and Regulatory Issues Today. 1:00 pm CST. Module # 1 Forecasting and Planning. This short, dynamic training session will provide you valuable ideas and techniques designed to improve your penetrations and CSI. And you don't even have to leave the office! This is an easy, innovative and inexpensive way to bring training into your dealership. For more information, visit www.quality-dealer.info to register.

Quality-dealer.info

Training Calendar

Legal and Regulatory Issues Today

8/5/2002

August 5 - One day event Quality-dealer.info Web Conferencing: Legal and Regulatory Issues Today. 1:00 pm CST. Module # 1 Forecasting and Planning. This short, dynamic training session will provide you valuable ideas and techniques designed to improve your penetrations and CSI. And you don't even have to leave the office! This is an easy, innovative and inexpensive way to bring training into your dealership. For more information, visit www.quality-dealer.info to register.

Quality-dealer.info

Training Calendar

F&I Selling Procedures Seminar

8/5/2002 - 8/7/2002

August 5 - 7 Three-Day F&I Selling Procedures Seminar. College of Automotive Management, Santa Ana, CA. Mon-Fri, 8:30 a.m.-5:30 p.m., 30 hours of instruction including CSI, preparing mentally, product knowledge features and benefits, benefit selling with menu and package selling methods, F&I procedures before the sale administration/verifications, contract disclosures, objection handling ("I can't afford it" and "I'll take my chances"), extensive role play critique and videotape. For more information contact 714-436-0700 or e-mail [email protected] For detailed course information, visit www.collegeofautomotive.com.

College of Automotive Management

Training Calendar

Condition Report Writing

8/5/2002 - 8/6/2002

August 5 - 6 Condition Report Writing, Manheim Auctions' Technical Center, Nashville, Tenn. Covers the basics of condition report writing, fundamentals of a proper inspection and damage category identification, such as prior repair, frame, flood and hail. Current industry terminology and collision manual usage are also covered in the two-day class. Each class has space for 12 people and will be filled on a first-come, first-served basis. For more information or to sign up for a class, copntact Ella Rainbolt, logistics administator, at (615) 846-4617 or e-mail [email protected]

Manheim Auctions' Technical Center

Training Calendar

AFIP Accredited F&I Training

8/5/2002 - 8/9/2002

AFIP Accredited F&I Training, American Financial and Automotive Services, Inc. Shoreline Community College, Seattle, WA 1-800-967-3633

American Financial and Automotive Services, Inc.

Training Calendar

2002 Agent Association Conference

8/1/2002 - 8/2/2002

August 1 - 2 Recovery Solution, a service of Remarketing Solutions, will host its 2002 Agent Association Conference at Sheraton City Music Hotel, 777 McGavick Place, Nashville, Tenn., 8:30 a.m.-3:30 p.m. Registration begins at 7:15 a.m. For more information, contact Cynthia Meyer at Remarketing Solutions, (615) 781-3104 or e-mail [email protected]

Remarketing Solutions

Training Calendar

Agent Association Conference

8/1/2002 - 8/2/2002

Recovery Solutions, a service of Remarketing Solutions, will host its 2002 Agent Association Conference at Sheraton City Music Hotel, 777 McGavick Place, Nashville, Tenn., 8:30 a.m.-3:30 p.m. Registration begins at 7:15 a.m. For more information, contact Cynthia Meyer at Remarketing Solutions, (615) 781-3104 or e-mail [email protected]

Remarketing Solutions

Blog

So Here's the Deal

Ronald J. Reahard
Help! My Dealership Is Packing Payments

By Ronald J. Reahard
Top trainer comes to the rescue of an F&I manager who fears an antiquated, discredited, and deceptive sales tactic has taken root at his store.

Sharing the Profit

By Ronald J. Reahard
After losing members of his sales team, a dealer asks the magazine’s resident F&I expert for his take on paying salespeople on F&I income.

Menus Don’t Work Miracles

By Ronald J. Reahard

Avoiding the AAA Objection

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Red Flags Alert

By Gregory Arroyo
The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.

GAP Suffers Another Setback

By Gregory Arroyo
The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

Car Buyers Need F&I

By Gregory Arroyo

Protecting F&I’s Future

By Gregory Arroyo

Mad Marv

Marv Eleazer
Readers Are Leaders

By Marv Eleazer
Do you know the minimum amount of tread depth a tire must have for a tire-and-wheel claim to be approved? If you don’t, His Madness has a message for you.

Comply Like Nobody’s Watching

By Marv Eleazer
His Madness wants F&I pros to commit to ethical dealings with customers and finance sources because it’s the right thing to do, not just for the very real threat of reprisal.

'We Never Buy This Stuff'

By Marv Eleazer

Stop Painting Dealers With a Broad Brush

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler