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June 7, 2017

Crisorio, Kamal to Chair 2017 Compliance Summit

UDS’s Brian Crisorio and Auto Dealer Today’s Tariq Kamal will serve as co-show chairs for this year’s Compliance Summit.

June 5, 2017

Protective Earns Platinum in Dealers’ Choice Award

This year's honor marks four consecutive years the F&I product provider has earned Platinum in the Vehicle Service Contract category of Auto Dealer Today's Dealers' Choice Awards.

May 5, 2017

High Mileage, High Potential

Things haven’t gone according to script in the used-vehicle market, but GWC Warranty’s Mike Melby believes the profit potential in the high-mileage, pre-owned space remains.

May 2, 2017

What’s the Rush?

When you’re having fun, the hours go by like minutes. His Madness shares advice for improving the car-buying experience.

May 2, 2017

Trading Rate for Product

A reader wonders if a scenario exists where trading rate for product doesn’t cross that invisible legal line. The magazine’s resident F&I pro weighs in.

May 2, 2017

Wise F&I Rolls Out Pre-Owned VSC

WiseMVP offers three levels of coverage for vehicles up to 20 years in age and with up to 200,000 miles on the odometer. The new offering includes towing, car rental, and roadside assistance, among other benefits.

April 11, 2017

Debating the Chargeback

Everyone has an opinion on how to limit chargebacks. His Madness delves into the passionate debate over how they're applied.

April 11, 2017

(Video) Discussing the Risk-Based Pricing Rule

The magazine’s resident F&I pro takes on a question about the Risk-Based Pricing Rule and its widely used exception notice.

April 11, 2017

F&I Tip of the Week: Why People Don’t Buy

F&I trainer Gerry Gould says there’s only one reason customers don’t buy from you. He reveals what it is and offers the fix in his latest F&I Tip of the Week.

April 4, 2017

F&I Tip of the Week: The Aging Effect

F&I trainer Gerry Gould revisits his Aug. 2 F&I Tip of the Week (“The ‘Just in Case’ Close”) and offers a little spin on the close.