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TAG SEARCH RESULT: F&I Tip of the Week

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August 12, 2014

F&I Tip of the Week: What’s in a ‘No’?

The word “No” is the easiest thing to say, because it requires no thought on the customer’s part. United Development Systems’ Gerry Gould explains how to start thinking about that “No” differently in order to sell more product.

July 8, 2014

F&I Tip of the Week: The 'Let Me Think About It' Objection

United Development System’s Gerry Gould knows how frustrating the elusive “I’m going to think about it” objection can be. In F&I’s Tip of the Week, he shares a way to overcome it.

June 24, 2014

F&I Tip of the Week: Avoiding Bad Months

Bad days are unavoidable. But there’s one thing good F&I pros rely on to avoid a bad week and a bad month. United Development Systems’ Gerry Gould reveals what it is in his latest installment of F&I’s Tip of the Week.

May 27, 2014

F&I Tip of the Week: Selling the Premium Option

How do you get customers to commit to that left column, better known as the premium option? United Development Systems' Gerry Gould shows you how in his latest installment of F&I Tip of the Week.

June 17, 2013

[Video] F&I Tip of the Week: Selling Tire and Wheel

United Development Systems’ Gerry Gould continues with his “How’d That Feel” sales series with a few words on selling Tire and Wheel protection. Here’s a hint: It’s all in the delivery.

May 14, 2013

Lender Callbacks Don't Dictate F&I Presentations

United Development Systems’ Gerry Gould has been on the “dictate your own destiny” kick of late, and he continues hammering home his message this week with a few words on how to proceed when the finance source gives you a “Line 5” call.

May 7, 2013

Customer, May I?

UDS’ Gerry Gould has a suggestion for how to treat your customers. And it starts with being polite.

April 30, 2013

Setting the Right Tone

If “In the event” is in your script, check out Gerry Gould's newest tip on why that wording may not be setting the right tone.

April 9, 2013

Selling Piece of Mind

Ever have a customer object to an F&I product by saying the never used the last coverage they purchased? Gerry Gould offers a response to that objection, one he says F&I managers need to utilize more often.

February 19, 2013

[Video] Tip of the Week: Selling to Good and Lucky Drivers

How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.