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October 14, 2014

F&I Tip of the Week: Complete the Protection

F&I trainer Gerry Gould says F&I managers should always go for more and should never sacrifice their income by settling for just one product sale. The key, he adds, is to complete the protection by matching up products that complement each other.

June 24, 2014

F&I Tip of the Week: Avoiding Bad Months

Bad days are unavoidable. But there’s one thing good F&I pros rely on to avoid a bad week and a bad month. United Development Systems’ Gerry Gould reveals what it is in his latest installment of F&I’s Tip of the Week.

June 2, 2014

F&I Comes of Age

The AFIP’s executive director discusses the rationale and timing behind the establishment of professional designations for individuals working in and supporting the in-dealership financial services industry.

May 27, 2014

F&I Tip of the Week: Selling the Premium Option

How do you get customers to commit to that left column, better known as the premium option? United Development Systems' Gerry Gould shows you how in his latest installment of F&I Tip of the Week.

April 7, 2014

Mastering F&I

The magazine’s compliance expert says talent will only get you so far. To rise above the rest, he says one needs to become a student of the F&I game.

April 7, 2014

Reaching the Peak

F&I insider says producers can only reach a level of production and success that they persistently and actively pursue. So to reach your peak, you need to set your sights higher, and you need to develop the following five traits.

January 21, 2014

Delivering on F&I’s Promise

After sitting through a few less-than stellar F&I performances, the magazine’s resident F&I pro recalls advice his father once gave him. It was a recommendation every F&I department should take to heart.

January 17, 2014

Tale of Two Dealers

His Madness takes a look at two common dealer types and makes a plea to those who simply can’t trust the people they’ve hired to drive the business.

November 18, 2013

F&I a Team Effort at Serpentini Chevrolet

Strong numbers, a happy, productive staff and investments in the community propelled Serpentini Chevrolet of Strongsville (Ohio) to F&I Dealer of the Year honors.