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December 13, 2016

F&I Tip of the Week: Bring Back the GOYA

If you want to get something done, you have to GOYA. In his latest F&I Tip of the Week, F&I trainer Gerry Gould explains what that is and how it can correct many of the issues F&I managers face.

December 8, 2016

F&I Tip of the Week: The 75% Club

Is your F&I product presentation putting customers in the 75% club before you go for the close? F&I trainer explains what the 75% club is, how to get your customers there, and what to do once they are.

November 4, 2016

Harry's in a Slump

Da Man shares how a simple technique he picked up as a newbie car salesman 40 years ago can still reel them in.

November 4, 2016

(Video) Overcoming Helicopter Parents

The magazine’s resident F&I pro responds to an F&I manager’s query on how to handle a parent’s objection to his products.

November 4, 2016

Product Providers Talk F&I Production, What's Driving It, and How Digital May Impact It

From what is an acceptable per-copy average to how their companies aim to address the digital divide, four F&I product provider reps offer their take on a host of top-of-mind topics.

November 1, 2016

Carl Grane Appointed Director of Training for EasyCare

The 28-year industry veteran will spearhead the development and execution of new financing, sales, and service training programs, as well as refine the company’s overall training strategy for internal employees, agents and dealers.

October 4, 2016

Strength in Numbers

In search of a slump cure, His Madness discovers he has known the remedy all along. This month, he reveals what it is and where other F&I pros can find it.

October 4, 2016

(Video) Revisiting the Pesky Form 8300

The magazine’s resident F&I trainer responds to a reader’s question about the IRS/FinCEN Form 8300 requirement.

October 4, 2016

5 Steps to Taking F&I Online

F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products, pricing, and your finance team to your dealership’s website.

September 27, 2016

F&I Tip of the Week: 5 Keys to Selling More Product

F&I trainer Gerry Gould says the right mindset will help you close more product sales than any word-track ever will. He shares the five keys to creating a mental advantage in his latest F&I Tip of the Week.