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November 5, 2013

MPi Solution Endorsed by Jaguar Land Rover

MPi and Jaguar Land Rover North America are partnering to offer Jaguar and Land Rover retailers an enrollment incentive for MPi’s EDGE WorldClass solution. The solution standardizes inspections, estimates and recommendations.

August 29, 2013

SiriusXM Launches Service Lane Program

The satellite radio firm rolls out program that will allow dealerships to offer a complimentary two-month subscription to their service customers.

April 25, 2013

NCM Institute Introduces Management Training

The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.

March 7, 2013

New F&I Product Offers Extended Coverage on OEM Parts

PartProtection, a new company, is rolling out new coverage for OEM parts that can be sold in the service drive. The product is backed by A.M. Best A-rate insurance carriers.

January 8, 2013

The Service Walk Reloaded

It’s a fact that salespeople who conduct the service walk achieve higher grosses on the vehicles they sell. So why doesn’t every sales consultant do it? Gerry Gould weighs in, and covers the F&I manager’s roll in this important step on the road to a sale.

March 13, 2012

Mazda Service Application Now Available for Android

Mazda North American Operations announced the launch of the "MyMazda" service app for Android-compatible devices.

March 13, 2012

Industry Veteran Ron Fortt Launches Consulting Company

Retail automotive industry veteran Ron Fortt announced the launch of Automotive Retail Solutions, an independent consulting and training company providing products and services to the automotive industry.

March 6, 2012

Aging Customer Base Could Affect Dealer Service Profits, DMEautomotive Reports

DMEautomotive’s latest white paper revealed that the aging customer base is significantly favoring aftermarket chains' service profits while threatening those of new-car dealerships.

February 21, 2012

Auto Point, Partner on Online Service Scheduling

Auto Point Inc. and announced a partnership to give service customers the ability to schedule an appointment 24 hours a day, 7 days a week from their computers or mobile devices.

February 2, 2012

Selling the Service ‘Up’

Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.