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TAG SEARCH RESULT: parts and service

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January 31, 2012

MPi to Reveal EDGE WorldClass PORTAL at NADA

MPi’s EDGE WorldClass PORTAL takes the company’s Know Your Vehicle Report and generates personalized web pages that include detailed service recommendations, photos, videos and diagnostics.

January 24, 2012

VIDEO: Tip of the Week

F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.

January 17, 2012

Average Vehicle Age at Record Level, Polk Reports

Polk reported that the average vehicle age has increased at a quicker rate over the last five years, which should benefit service departments this year.

January 3, 2012

AutoMotionTV Adds Service Scheduling to Mobile App

AutoMotionTV’s dealer app now features a service scheduling function that enables dealers to push service notification messages to customers.

December 21, 2011

40 Percent of Drivers Delaying Auto Maintenance, Consumer Reports Says

A poll by Consumer Reports revealed that cash-strapped consumers are delaying automotive maintenance at the potential cost of their safety.

October 4, 2011

Mazda Launches Service-Geared iPhone App

The MyMazda service iPhone app provides customers with personalized service offers, maintenance reminders, factory maintenance schedules and other information about their Mazda.

July 18, 2011

Auto/Mate Adds Service Merchandising Module to DMS

Auto/Mate’s Service Merchandising Module works to consolidate service merchandising functions into one screen, increase productivity and improve service department efficiency.

July 18, 2011

MPi Releases Upsell Process eBook for Auto Dealers

MPi’s new eBook, “Earning the Green Light to Customer Upsell Profitability,” contains information on what service advisors need to know about upselling customers, how to do it correctly and how to do it so customers sell themselves.

July 5, 2011

The Tour That Drives VSC and PPM Sales

The best way to sell a VSC is to create awareness of the need for service and to demonstrate your ability to handle it. F&I trainer explains how a quick tour of your service and parts department can do just that.

June 17, 2011

U.S. Toyota Production to Reach Full Capacity in September

The automaker announced that North American production levels are expected to reach 100 percent in September, with parts recovery occurring earlier than anticipated.