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November 22, 2016

NADAUCG Releases Retention Rankings for One-Year-Old Models

The NADA Used Car Guide issued a report that examines retention performance for 33 all-new or redesigned mainstream and luxury models. Leading the list were the 2016 Toyota Tacoma, Honda Pilot and Volvo XC90.

November 15, 2016

KBB Announces 2017 Best Buy Awards

Kelley Blue Book announced the winners of its 2017 Best Buy Awards. The big winner was Honda. Not only did it take home four awards, its 2017 Honda Civic was named the Overall Best Buy of 2017.

November 3, 2016

Sold Calif. Dealership Leaves Customers With Worthless Lifetime Service Package

Customers who bought cars from Hooman Toyota of Long Beach are angry after losing the perks of an offer they paid into following the dealership's change of ownership, NBC 4 News reports.

October 19, 2016

Edmunds: Tacoma Truck Owners Are Most Loyal

According to Edmunds estimates, nearly 75% of Tacoma trade-ins this year have gone toward the purchase of another Tacoma. The popularity of Tacoma pickups, the study added, pushed Toyota’s overall truck loyalty rate to about 70%.

September 15, 2016

RouteOne Adds Automated Booking to Toyota Financial's e-Contracting Tool

Dealers using both RouteOne and Toyota Financial Services (TFS) will now be able to book TFS electronic contracts through a completely automated process, according to a RouteOne announcement.

July 6, 2016

Greg Miller Breaks From F&I Tradition With New Venture

Greg Miller is back, more than a year after shocking the automotive world when he stepped down as CEO of the Larry H. Miller Group. And as he’s known to do, he’s doing things his way.

June 22, 2016

J.D. Power: Initial Quality Shows Largest Improvement in Seven Years

Kia ended the 27-year reign of premium brands by ranking highest among all nameplates in J.D. Power’s annual study. Overall, new-vehicle quality improved 6%, which was double last year’s 3% improvement.

June 21, 2016

RouteOne Brings Econtracting to Southeast Toyota Finance Dealers

RouteOne announced this week that Southeast Toyota Finance, a provider of automotive financing for 176 dealers in the southeastern United States, will now include econtracting on its automotive finance platform.

June 14, 2016

Toyota Earns Top Spot in Customer Experience Study

After asking 10,000 U.S. consumers about their dealership experience, the Temkin Group found that the two manufacturers with the highest customer experience ratings were Toyota and Mercedes-Benz, according to Edmunds.com.

June 8, 2016

Sun Toyota Names New Finance Director

Florida-based Sun Toyota announced today that it has promoted F&I Manager John Ancona to the director's role. He will be responsible for department staffing, training, and operations, as well as cultivating relationships with finance sources.