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TAG SEARCH RESULT: United Development Systems

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April 21, 2015

F&I Tip of the Week: Responding to Lower Payment Requests

F&I trainer Gerry Gould breaks down the F&I manager’s roll when customers tell sales consultants they’re payment is too high.

March 24, 2015

F&I Tip of the Week: Batting Practice

With spring training in full swing, F&I trainer Gerry Gould offers a few words about the importance of practice and preparation. As he says, the last place you want to get in a little practice time is in front of the customer.

February 3, 2015

F&I Tip of the Week: Disrespectful-People Protection

How many times have you had a customer say: “You know what, I take really good care of my car”? F&I trainer Gerry Gould has the response to this all-too-common objection.

December 30, 2014

F&I Tip of the Week: Handling the ‘Third Base Coach’

There’s nothing more aggravating than having a customer enter the F&I office with a trusted advisor. F&I trainer Gerry Gould shares a tip on how to handle the third base coach.

December 16, 2014

F&I Tip of the Week: Products that Complement

F&I trainer Gerry Gould delves into menu structure and explains how product arrangement can lead customers back to the premium package.

November 10, 2014

F&I Tip of the Week: Follow the Recipe

F&I trainer Gerry Gould details the recipe theory. What’s that? Well, if applied, it can be the difference between a good presentation and a bad presentation.

October 28, 2014

F&I Tip of the Week: Defining Menu Transparency

Should F&I product pricing be on the menu? F&I trainer Gerry Gould offers his take in his latest installment of F&I’s Tip of the Week.

October 28, 2014

Crisorio Named Compliance Summit Keynote Speaker

The president and CEO of United Development Systems will open the new compliance event with a keynote address. He will offer his take on how dealers can stay out of the crosshairs of what many believe to be government overreach.

October 21, 2014

F&I Tip of the Week: Ask, Don't Tell

In the F&I office, customer engagement is key, especially when faced with an objecting customer. So stop telling and start asking customers what they know about the factory warranty. F&I trainer Gerry Gould explains in his latest F&I Tip of the Week.

October 14, 2014

F&I Tip of the Week: Complete the Protection

F&I trainer Gerry Gould says F&I managers should always go for more and should never sacrifice their income by settling for just one product sale. The key, he adds, is to complete the protection by matching up products that complement each other.