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August 17, 2016 - Industry News

Study: Consumers Want to Buy Big-Ticket Items From Their Smartphones

A new study shows that consumers aren’t just interested in buying cars from their smartphones, they’re interested in completing the F&I process as well. The study was commissioned by Roadster, a company that offers that type of experience.

Tags: F&I process, F&I products, Online Buying, online F&I, Roadster

August 4, 2016 - Industry News

National Auto Care Adds to Senior Leadership Team

National Auto Care Corp. has named Matthew Osborn to the newly created position of chief information officer. The veteran of the insurance and third-party administrator industries will also serve as a member of the company’s senior leadership team.

Tags: F&I manager, F&I office, F&I products, National Auto Care

July 27, 2016 - Industry News

FTC Issues Refunds to Buyers of Bogus "Extended Auto Warranties'

The Federal Trade Commission (FTC)'s six-year effort to collect on a $4.2 million judgement against a telemarketer of “extended auto warranties” came to a end last week. The telemarketer, which did business under the name My Car Solutions, led victims to believe it was affiliated with auto dealers and manufacturers.

Tags: compliance, extended warranties, F&I products, FTC, Robocalls, telemarketing, vehicle service contracts

July 19, 2016 - Industry News

Lunt to Deliver Opening Keynote at Compliance Summit Las Vegas

Organizers of Compliance Summit announced that attorney and compliance expert Aaron Lunt will deliver the opening keynote address at the inaugural Las Vegas event, scheduled for Aug. 29-30 at Paris Las Vegas

Tags: Aaron Lunt, compliance, Compliance Summit, F&I products, Industry Summit, The Warranty Group

July 7, 2016 - Industry News

Online Retailing Will Lead to Higher F&I Profits, KBB Analyst Says

As digital retailing becomes more and more prolific, Kelley Blue Book Analyst Alec Gutierrez suspects that profits will continue shifting away from the sale of the car and into the F&I office.

Tags: digital retailing, F&I products, KBB

June 16, 2016 - Industry News

GWC Warranty Upgrades Pre-Owned Coverages

The company is now offering exclusionary coverage on vehicles with starting mileage as high as 150,000 miles. In addition,GWC stated that it is introducing new exclusionary terms of three and six months to provide dealers with more coverage options that rival factory warranties.

Tags: F&I products, GWC Warranty Corporation, high mileage

May 26, 2016 - Industry News

RoadVantage Wins Dealers’ Choice Platinum Award

RoadVantage has won a Platinum Dealers’ Choice Award in the F&I Products category, marking the second year in a row the F&I product provider earned an award in this category.

Tags: Dealers' Choice Awards, F&I product provider, F&I products, Garret Lacour, RoadVantage

May 19, 2016 - Industry News

Wise F&I Integrates With MenuSys

The connection will allow dealers to rate and contract Wise F&I's product line electronically through MenuSys, ensuring up-to-date pricing and product information.

Tags: econtracting, F&I products, Menu, MenuSys, Online, Wise F&I

May 5, 2016 - Industry News

AutoBodyguard Adds Zavada’s Odor Elimination Technology

AutoBodyguard, a division of Dent Zone, has obtained the exclusive rights to Zavada Scientific’s organic odor elimination technology. Officials said the odor remover will be added to the firm's line of interior protection programs.

Tags: Dent Zone, Exterior Protection, F&I menu, F&I products, interior protection

April 28, 2016 - Industry News

EFG Companies Adds OEM and Reinsurance Veteran to Leadership Team

The F&I product provider has named Richard Christensen, a 25-year veteran of the automotive retail industry and reinsurance business, vice president of product development.

Tags: EFG Companies, F&I manager, F&I products, reinsurance

February 25, 2016 - Industry News

APCO Acquires Automotive Development Group

The acquisition brings together two firms that have been connected since 1992, with ADG serving as APCO’s largest independent agency for seven of those years, including the last two.

Tags: APCO, Automobile Development Group, EasyCare, F&I product provier, F&I products, general agents

February 16, 2016 - Industry News

Group 1's U.S. F&I Operations Stays Above $1,500 Per Copy in Q4

Group 1 Automotive's U.S. F&I operations realized a 4% increase in F&I profit per retail unit, with the group's per-copy average settling in at $1,525 in 2015's end-of-year quarter.

Tags: F&I manager, F&I products, Group 1 Automotive, PRU, PVR

February 16, 2016 - Industry News

Charlie Robinson to Keynote F&I Think Tank at Dealer Summit

Organizers of Dealer Summit announced that Charlie Robinson, president and COO of the Resource Automotive division at The Warranty Group, will deliver the keynote address for F&I Think Tank.

Tags: Charlie Robinson, Dealer Summit, F&I managers, F&I products, F&I Think Tank, F&I training, Resource Automotive, The Warranty Group

February 16, 2016 - Industry News

F&I Express Adds AssurancePlus to F&I Product Provider Network

F&I Express has added AssurancePlus to its network of aftermarket F&I providers. The addition will allow dealers to erate, econtract and eregister all of AssurancePlus’ F&I products.

Tags: Aftermarket Products, AssurancePlus, F&I Express, F&I products

February 9, 2016 - Industry News

New EasyCare App Allows Dealers to ‘Own’ the ODBII Port

EasyCare is getting set to launch a new mobile app that will allow dealers to own the ODBII port in their customers’ vehicles. The connection will allow dealers to tailor service offers and alerts, as well as allow customers to perform a full health scan of their vehicle on their mobile device.

Tags: EasyCare, F&I manager, F&I products, mobile app, Mobile Marketing, service department

February 4, 2016 - Industry News

AutoNation’s F&I Operations Posts $1,538 Per-Copy Average for 2015

AutoNation’s F&I operations, or what the group refers to as Customer Financial Services, lived above $1,500 in F&I gross profit per vehicle retailed (PVR) in 2015, with the business unit’s full-year revenues rising by $100.5 million from 2014.

Tags: AutoNation, F&I manager, F&I operations, F&I products, PVR

January 26, 2016 - Industry News

2011 F&Idol Winner Joins F&I Think Tank Roster

G.P. Anderson offers a few words after winning the 2011 F&Idol contest.

G.P. Anderson will be one of the featured presenters at F&I Think Tank, a one-day event that will precede Dealer Summit 2016 on Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I manager, F&I products, F&I Think Tank, F&I training, F&Idol, Gregory Paul Anderson, Thielen Motors

January 20, 2016 - Industry News

Former Penske Finance Director Named CNA’s VP of National Accounts

Saundra Stewart assumed her new role on Jan. 4. The former finance director for Penske Automotive most recently served as executive vice president of sales for Topline Strategies.

Tags: CNA National, F&I products, Penske Automotive Group, Saundra Stewart

January 15, 2016 - Industry News

Dealer Summit 2016 to Host F&I Think Tank

The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I manager, F&I process, F&I products, F&I Think Tank, Mad Marv, objection handling

January 6, 2016 - Industry News

Wise F&I Adds to Sales Team

The F&I product provider announced the hiring of Amy Counts as an account executive. The 18-year industry veteran has served in various roles at Reynolds and Reynolds and RouteOne.

Tags: Amy Counts, F&I manager, F&I process, F&I product provider, F&I products, Matt Croak, Wise F&I

December 16, 2015 - Industry News

EFG Companies Announces Winner of F&I Innovator of the Year Contest

The winning team's mobile app, dubbed Watchdog, provides consumers with a convenient way to stay current with their vehicle maintenance, prevent theft and recover their vehicle.

Tags: Awards, EFG Companies, F&I products, Northwood University

November 24, 2015 - Industry News

CalTex Names Senior Director of Business Development

Kerri Walker Lewis was named to the post after serving as a senior executive for Dent Zone. She brings an extensive background in business development, relationship management, and sales and marketing.

Tags: CalTex, environmental protection, F&I products, Kerri Lewis, theft protection

November 16, 2015 - Industry News

EFG Named to Dallas Morning News' 'Top 100 Places to Work' List

EFG Companies was named to the Dallas Morning News' list of Top 100 Places to Work, marking the firm's ninth national award the group has earned this year for excellence and customer service.

Tags: EFG Companies, F&I product provider, F&I products, Hyundai

November 12, 2015 - Industry News

MakeMyDeal Rolling Out F&I Connect Tool

Billed as a product designed to bring the F&I process into the Digital Age, F&I Connect allows dealers to promote their F&I products and prices to customers in a controlled online environment.

Tags: Cox Automotive, F&I products, MakeMyDeal, online F&I, Online Marketplace

November 4, 2015 - Industry News

GWC Warranty Earns Two 2015 Automotive Communication Awards

The F&I product provider’s Accelerate blog and ‘Behind the Wheel’ dealer story series took top honors in the best business-to-business blog and best ‘Business Use of a YouTube Video’ categories, respectively.

Tags: Automotive Communications Awards, F&I product provider, F&I products, GWC Warranty Corporation, Used-Vehicle Service Contracts