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TAG SEARCH RESULT: J.D. Power and Associates

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May 31, 2017 - Industry News

J.D. Power/LMC Expect Lowest May Retail SAAR Since 2013

(in millions of units)Source: Power Information Network® (PIN) from J.D. Power

Not even record incentive spending for the month is expected to keep May retail sales on pace with a year ago, according to the two firms.

Tags: incentive spending, J.D. Power and Associates, LMC Automotive, new-vehicle sales, SAAR

March 24, 2016 - Industry News

J.D. Power: TrueCar Tops Shopper Satisfaction Rankings

TrueCar led the way in J.D. Power’s 2016 Third-Party Automotive Website Evaluation Study, followed by Carfax and Cars.com. Visual web and minimalist navigation tools were the main drivers of shopper satisfaction.

Tags: Car.com, Carfax, J.D. Power and Associates, third-party sites, TrueCar

December 1, 2015 - Industry News

Lincoln, Ford Captives Rank Highest in Customer Satisfaction, J.D. Power Reports

The firm’s annual Consumer Financing Satisfaction Study showed that Lincoln Financial Services led the way in the luxury segment, while Ford Credit ranked highest in the mass market segment.

Tags: auto finance, captive finance, Ford Credit, J.D. Power and Associates, Lincoln Automotive Financial Services

November 12, 2015 - Industry News

Embracing Tech Results in Higher Customer Satisfaction, J.D. Power Finds

In its 29th year, J.D. Power’s U.S. Sales Satisfaction Index Study showed that the use of technology tools like tablets and computer displays resulted in higher customer satisfaction.

Tags: Digital Age, F&I manager, Internet customer, internet sales, J.D. Power and Associates, tablet menu, Vehicle Sales, virtual F&I office

July 30, 2015 - Industry News

J.D. Power: Tech-Focused Car Buyers Consume Media at High Rates

Consumers who shop for and purchase a vehicle based on its in-vehicle technology consume media such as Internet, television and magazines at high rates, according to the summer edition of J.D. Power's 2015 U.S. Automotive Media and Marketing Report.

Tags: Infotainment Systems, J.D. Power and Associates, social media, technology

July 28, 2015 - Industry News

J.D. Power: Dealers Willing to Pay for Better Lender Services

The firm found that dealers are willing to pay a premium for high-quality service from finance providers, including dedicated underwriters and dealer-focused sales reps.

Tags: econtracting, Floorplan Financing, J.D. Power and Associates, Lender, underwriting and collections

July 15, 2015 - Industry News

Depreciation Slows in June, NADA Used Car Guide Reports

Used-vehicle depreciation slowed modestly in June compared to May’s more rapid pace, the firm reported this week, with prices for vehicles up to eight years in age falling 2.5% on a monthly basis in June.

Tags: J.D. Power and Associates, NADA Used Car Guide, used vehicles, used-vehicle values, vehicle depreciation

July 2, 2015 - Industry News

J.D. Power Completes Acquisition of NADA Used Car Guide

On Wednesday, J.D. Power completed its acquisition of NADA Used Car Guide. As part of the agreement, J.D. Power will continue to provide NADA members with a complimentary subscription.

Tags: Acquisition, J.D. Power, J.D. Power and Associates, NADA, NADA Used Car Guide, National Automobile Dealers Association

June 30, 2015 - Industry News

J.D. Power Forecasts Strongest June Sales in a Decade

New-vehicle retail sales and the retail seasonally adjusted annualized selling rate are expected to be at their highest levels for the month of June since 2005, according to a monthly sales forecast by J.D. Power and LMC Automotive.

Tags: J.D. Power and Associates, New Vehicles, Retail Sales, SAAR

May 28, 2015 - Industry News

J.D. Power to Acquire NADA Used Car Guide

J.D. Power and the NADA have announced an agreement under which J.D. Power will acquire NADA’s Used Car Guide business. The deal is expected to close early in 2015’s third quarter.

Tags: Acquisition, J.D. Power and Associates, NADA, NADA Used Car Guide, National Automobile Dealers Association

April 2, 2015 - Industry News

Buffett Won’t Steer F&I, Defends Franchise Model

The Billionaire investor weighs in on a host of topics, from Tesla and the franchise system to his acquisition of the Van Tuyl Group and the opportunities that lie in F&I.

Tags: Automotive Forum, Berkshire Hathaway Automotive, J.D. Power and Associates, NADA, Van Tuyl Group, Warren Buffet

March 3, 2015 - Industry News

J.D. Power: In-Car Tech Impacting Dependability, Brand Loyalty

Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.

Tags: J.D. Power and Associates, Study, technology, Vehicle Dependability, vehicle quality

February 23, 2015 - Industry News

J.D. Power Projects Best February Sales in 13 Years

Total light-vehicle retail sales are expected to reach 1.3 million units in February, the highest total for the month since 2002, according to projections from J.D. Power and LMC Automotive.

Tags: J.D. Power and Associates, LMC Automotive, monthly sales, Retail Sales, SAAR

January 27, 2015 - Industry News

J.D. Power Projects Best January Sales in 10 Years

J.D. Power and LMC Automotive expect the industry to realize its best January for new-vehicle sales since 2004, with the firms projecting sales of 932,000 units.

Tags: J.D. Power and Associates, new-vehicle sales, SAAR

December 18, 2014 - Industry News

J.D. Power Projects Highest December SAAR in Eight Years

New-vehicle retail sales in December are expected to reach a SAAR of 14.2 million units, the highest level since 2006.

Tags: Christmas, December, holiday, J.D. Power and Associates, new-vehicle sales, Retail Sales, SAAR

November 20, 2014 - Industry News

Lincoln, VW Captives Rank Highest in Customer Satisfaction, JD Power Reports

The firm's annual study shows that Lincoln Automotive Financial Services ranked highest in the luxury segment, while Volkswagen Credit took top honors in the mass-market segment.

Tags: Finance, J.D. Power and Associates, Lincoln Automotive Financial Services, Volkswagen Credit

November 18, 2014 - Industry News

NADA: New-Car Sales to Rise to 16.94 Million in 2015

At the NADA /J.D. Power Western Automotive Conference this week, NADA Chief Economist Steven Szakaly predicted that new-car and light truck sales will hit 16.94 million units in 2015.

Tags: Forecast, J.D. Power and Associates, NADA, National Automobile Dealers Association, SAAR

October 28, 2014 - Industry News

Industry Could Realize Best October Since 2004, Say Analysts

The October retail sales forecasts from J.D. Power and Kelly Blue Book are in, and they are predicting a solid sales performance in what is traditionally the second weakest month of the year for car sales.

Tags: J.D. Power and Associates, KBB.com, October sales, SAAR

October 13, 2014 - Industry News

Avg. New-Vehicle Transaction Price Up $3,900 Since 2009

New-vehicle retail sales through September were at their highest level since 2005, but the rise in new-vehicle transaction prices is what has really contributed to the industry's health this year, say J.D. Power analysts.

Tags: J.D. Power and Associates, new-vehicle sales, Power Information Network, transaction prices

October 9, 2014 - Industry News

Mobile Site Satisfaction Leads to More Social Media Sharing, J.D. Power Reports

When car shoppers using a smartphone have a satisfying online experience with an automotive manufacturer or third-party automotive site, they are more likely to share vehicle information on social media, according to a new study.

Tags: J.D. Power and Associates, Mobile Marketing, Mobile Website, social media

September 25, 2014 - Industry News

Industry Could Realize Best September Since 2007, Reports Say

New projections from TrueCar and J.D. Power show the industry heading to its best September sales month since 2007, with sales expected to be as much as 9.7% better than last year.

Tags: J.D. Power and Associates, new-vehicle sales, SAAR, September, TrueCar

August 28, 2014 - Industry News

Voice Recognition Tops J.D. Power’s List of New-Vehicle Problems

Problems with built-in voice recognition average 8.3 problems experienced per 100 vehicles, with the technology’s inability to recognize or interpret verbal commands being the biggest complaint among car owners.

Tags: Infotainment Systems, J.D. Power and Associates, smartphone, technology

August 14, 2014 - Industry News

Quality and Space a Concern in Third-Row Seating, J.D. Power Reports

Automakers are responding to consumer demand for third-row seating, but in doing so are compromising quality and cargo space, according to a recent study by J.D. Power.

Tags: J.D. Power and Associates, manufacturers, Study

July 31, 2014 - Industry News

Gen Y Overtakes Gen X in Car Buying, J.D. Power Says

Gen Y consumers have accounted for 26% of new-vehicle retail sales in the past year, putting sales attributed to that generational group ahead of Gen X for the first time.

Tags: Generation X, Generation Y, J.D. Power and Associates, New-Car Sales

July 29, 2014 - Industry News

J.D. Power: Dealers Will Pay Premium for Good Service from Lenders

Sixty-six percent of dealers who were surveyed indicated that they are willing to pay as much as an additional 0.50 to 0.60 basis points on their loan terms to receive good service from their lenders.

Tags: J.D. Power and Associates, lenders, Study

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