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February 2, 2017 - Industry News

Last Chance: Podium to Present Webinar on Online Review Management

Register to learn about how online reviews can enhance your online reputation, get you noticed on top sites, and drive customer purchase decisions.

Tags: Dealerrater, Edmunds, Google, online reputation management, online reviews, Podium, Yelp

December 13, 2016 - Industry News

Reputation Butler to Shake Up the Online Review Game

The company’s directors say Reputation Butler tackles a problem that dealerships face almost daily: monitoring and keeping track of online consumer reviews on countless platforms.

Tags: Cars.com, Customer Reviews, Dealerrater, Edmunds, online reputation management, reputation management, SureCritic, Yellow Pages, Yelp

July 2, 2015 - Industry News

Troubled Dealership Seeks Name Change

A Massachusetts dealership is seeking a name change after a video of its employees harassing a pizza delivery man went viral.

Tags: compliance, consumer complaints, online reputation management, YouTube

January 15, 2015 - Industry News

Video of Dealership Personnel Hassling Pizza Guy Goes Viral

A Massachusetts dealership’s Yelp and Google pages have been flooded with negative reviews after a video of its employees harassing a pizza delivery man went viral this week.

Tags: online reputation management, YouTube

December 16, 2014 - Industry News

DealerRater to Bring Reviews to AutoTrader.com

Beginning this month, DealerRater reviews and ratings will be featured on AutoTrader.com's dealer profile pages.

Tags: AutoTrader.com, Customer Reviews, Dealer Review Sites, Dealerrater, online reputation management

November 20, 2014 - Industry News

Fla. Dealer Sues Former Employee Over Online Review

Evolution Auto Sales filed a lawsuit against a former employee who posted a review on a job search site accusing the dealership of illegal practices.

Tags: dealer review, employment, Lawsuit, online reputation management

February 6, 2014 - Industry News

Digital Air Strike Names Winners of Social Media and Reputation Awards

The reputation-management company announced the winners of its second annual Social Media and Reputation awards, recognizing dealers and vehicle OEMs in 15 categories.

Tags: Awards, Cars.com, Digital Air Strike, Edmunds.com, google+, NADA Convention & Expo, National Automobile Dealers Association, online reputation management, social media, Yahoo! Autos, Yelp, YouTube

September 26, 2013 - Industry News

NY Attorney General Cracks Down on Fake Reviews

Attorney General Eric T. Schneiderman announced an agreement with 19 companies to stop writing fake online reviews and to pay more than $350,000 in fines.

Tags: Customer Reviews, Deceptive Advertising, false advertisements, fraud, online reputation management, review sites

September 24, 2013 - Industry News

Yelp Takes On Law Firm Over Fake Reviews

Yelp filed another lawsuit against a company that allegedly posted fake reviews. This time, the complaint was filed against a law firm that successfully sued Yelp over its advertising practices.

Tags: Customer Reviews, Lawsuit, online reputation management, Yelp

September 19, 2013 - Industry News

Cactus Sky Combines Products to Create Integrated Solution

Cactus Sky Communications has combined its Pot of Gold and eReputationBuilder solutions, which are designed to help dealers reengage unsold prospects and generate online reviews from one place.

Tags: Cactus Sky Communications, CRM, online reputation management

February 19, 2013 - Industry News

Social Media App Provides Real-Time Alerts to Dealers

Digital Air Strike releases a mobile extension to its Social Logix reputation management system. The new offering allows dealers to respond instantly to reviews or comments on 20 different sites.

Tags: Digital Air Strike, Mobile Applications, online reputation management, social media

January 10, 2013 - Industry News

SOCIALDEALER Now Supports Google+ Pages

Dealers can now manage their Google+ Pages through SOCIALDEALER’s reputation management system.

Tags: google+, Joe Castle, online reputation management, SOCIALDEALER

December 11, 2012 - Industry News

DealerRater Beefs Up Reputation Management Offerings

Dealers enrolled in the company’s Certified Dealer Program can now leverage positive online reviews from multiple third-party review sites. The company also expanded its review feed customization tools.

Tags: certified dealers, dealer review, Dealerrater, online reputation management

December 6, 2012 - Industry News

GM Adds Digital Air Strike as Certified Partner

General Motors certifies Digital Air Strike’s reputation management solution, which will be made available to the carmaker’s Standards for Excellence dealers.

Tags: dealer review, Digital Air Strike, General Motors, GM, online reputation management, review sites

November 29, 2012 - Industry News

J.D. Power: Online Ratings, Social Networks Impact Dealer Selection

The research firm’s newest study shows that males are significantly more likely than females to consult ratings/review sites when selecting a dealer, whereas females are significantly more likely to consult social networking sites.

Tags: automotive, customer satisfaction, dealer review, J.D. Power and Associates, online ratings, online reputation management, social media

October 18, 2012 - Industry News

SOCIALDEALER Beefs Up Reputation Management System

SOCIALDEALER’s web platform now allows dealers and OEMs to monitor and respond to customer reviews in real time, and across multiple review sites.

Tags: DealerRater.com, Google, online reputation management, review web site, SOCIALDEALER, Yelp

July 19, 2012 - Industry News

FordDirect Launches Reputation Management Service

FordDirect’s social media management service will provide both Ford and Lincoln dealers with guidance, tools and resources to help them manage their online reputation across 20 social media websites.

Tags: Alexi Venneri, Digital Air Strike, Ford, FordDirect, Lincoln, online reputation management

April 17, 2012 - Industry News

DealerRater Previews New Dealer Tool

The dealer review site's new tool allows users to monitor reviews across the web, improve their online visibility, and track and promote their efforts on social-media sites.

Tags: DealerRater.com, Facebook, Internet Leads, Internet Shopper, online reputation management, twitter

April 5, 2012 - Industry News

SOCIALDEALER Hires GM Veteran

SOCIALDEALER, a social media management company, has hired Brian Fjeldsted as its director of corporate development.

Tags: Joe Castle, online reputation management, social media, SOCIALDEALER

April 3, 2012 - Industry News

Cory Mosley Launches Online Training Center

Mosley Automotive Training has launched a new series of internet-based courses designed to help dealers sell more cars and earn higher gross.

Tags: Cory Mosley, digital marketing, Internet Leads, Mosley Automotive Training, online reputation management

February 28, 2012 - Industry News

Auto Point, SureCritic Offer Online Reputation Management Service

Auto Point Inc. and SureCritic announced a partnership to offer auto dealers a new solution for managing their online reputations.

Tags: AutoPoint, online reputation management, SureCritic

February 9, 2012 - Industry News

FordDirect Launches DealerConnection Video Showroom

FordDirect, a joint venture between Ford Motor Company and its franchised dealers, launched DealerConnection Vehicle Showroom (VSR). The solution is based on SiSTeR's Technologies' VSHOC and Publisher platform.

Tags: Ford, FordDirect, Lincoln, online reputation management, social media

February 9, 2012 - Industry News

Dealer.com Updates SocialRelationship Manager

Dealer.com unveiled an enhanced version of its SocialRelationship Manager (SRM) solution, which aggregates every major online social media channel into a single-login access page called ControlCenter.

Tags: Dealer.com, online reputation management, social media, Web Tools

February 9, 2012 - Industry News

Response Logix, Digital Air Strike Announce Merger

Response Logix and Digital Air Strike announced a merger of their two companies at this past weekend’s National Automobile Dealers Association Convention.

Tags: Digital Air Strike, marketing, online reputation management, ResponseLogix, social media, web marketing

April 11, 2011 - Industry News

Russell & Smith Honda Named 2011 Car Dealer of the Year by DealerRater.com

Russell & Smith Honda, a new- and used-vehicle dealership in Houston has been awarded the 2011 DealerRater Award for Car Dealer of the Year.

Tags: dealer, DealerRater.com, online reputation management

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