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September 7, 2010 - Industry News

BMW Offers Incentive for Users of MPi’s Fixed-Ops Solution

Software provider Mobile Productivity Inc. announced that BMW of North America will support the use of MPi’s “World Class Inspection” system in BMW Centers in the United States and has launched a special incentive program for centers that enroll with MPi.

Tags: BMW, fixed operations, parts and service

August 17, 2010 - Industry News

Resource Automotive to Train Mopar Dealers

Resource Automotive Inc., a training, consulting and financial services provider and a unit of The Warranty Group Inc., today announced an agreement with the Mopar division of Chrysler Group LLC to provide dealers with wholesale mechanical parts training and support.

Tags: Chrysler, Mopar, parts and service, Resource Automotive, The Warranty Group

July 20, 2010 - Industry News

Auto Point Launches Video E-mails to Drive Service Business

Auto Point Inc., a provider of vehicle lifecycle management services, released today a series of video e-mails dealers can use to drive more service business.

Tags: fixed operations, parts and service, web marketing

July 6, 2010 - Industry News

Repair Assurance Offers Advocate Service for Consumers

Vision Marketing Group introduces “Repair Assurance,” a vehicle service agreement that provides consumers with an advocacy service to represent them when dealing with auto repair facilities or warranty companies.

Tags: F&I products, parts and service, Service Contracts

May 18, 2010 - Industry News

MPi Offers Free eBook for Fixed Operations

Mobile Productivity Inc. (MPi), a provider of service department solutions, released a free eBook called, “Key Secrets to Customer Pay Success,” which highlights how dealers use technology and better processes to increase their fixed-operations profits.

Tags: fixed operations, parts and service, Service Contracts, training

May 17, 2010 - Industry News

Dealership Achieves Fixed-Ops Growth With MPi’s EDGE Solution

Frontier Infiniti, a Northern California dealership, uses MPi's EDGE solution to help it achieve better vehicle inspection completion rates, increase its up-sell per inspection and boost its service revenue.

Tags: fixed operations, parts and service, Service Contracts

May 4, 2010 - Industry News

Auto/Mate Integrates Mazda's Communication Systems

Auto/Mate Dealership Systems has completed two key integration points between its Automotive Management Productivity Suite and Mazda North American Operations’ dealership communication system.

Tags: Auto/Mate, Mazda, parts and service

May 3, 2010 - Industry News

LoyaltyTrac Increases Service Revenue by 30 Percent

Gus Johnson Ford in Spokane, Wash., boosted its service-department revenue to $50,000 per month after it used LoyaltyTrac, a service-retention program created by MediaTrac.

Tags: Customer Service, parts and service

April 20, 2010 - Industry News

Dealer.com and DriverSide Offer Service and Retention Tools to Websites

Dealer.com and DriverSide have formed an exclusive partnership and will launch a series of products for new- and used-car franchises, the first of which will add fixed-ops content to Dealer.com’s platform.

Tags: fixed operations, parts and service

February 1, 2010 - Industry News

DealerUps Adds Marketing Tool for Service Departments

Parayil & Mann Dealer Services Inc. (PMDS) has added ServiceUps, a suite of customer communication tools for the service department, to its DealerUps customer relationship management (CRM) system.

Tags: Customer Retention, parts and service, web marketing

January 19, 2010 - Industry News

@utoRevenue Launches Live-Calling Solution

@utoRevenue, a provider of retention marketing solutions, introduced @utoVoice Live, a new service to drive higher retention and service department results.

Tags: marketing, parts and service

October 27, 2009 - Industry News

GSFSGroup Offers Web-Based Maintenance Program

GSFSGroup is offering SecureNet Maintenance Care, a customized, Web-based and dealer-labeled maintenance program that provides auto dealers with a way to retain claim reserves and focus customer service.

Tags: GSFSGroup, parts and service

May 18, 2009 - Industry News

Trio of Service Department Solution Providers Form iPACS

eMenus Automotive,TimeHighway, and Sterling Partners Limited joined forces to form Integrated Premier Automotive Customer Solutions (iPACS), a Web-based service menu with a service scheduling solution and optional Web-based call center and marketing solutions.

Tags: CSI, F&I menus, parts and service

April 13, 2009 - Industry News

Mercedes-Benz USA Endorses the MPi World Class Inspection System

Mobile Productivity Inc. (MPi), a provider of profitability tools for auto dealer service departments, announced Monday that Mercedes-Benz USA has endorsed the MPi World Class Inspection (WCI) system to Mercedes-Benz dealers throughout the U.S.

Tags: parts and service

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