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[Video] F&I Tip of the Week: Give Buyers a Free 'No'

May 28, 2013

Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.

Comments

  1. 1. Neill [ May 28, 2013 @ 05:43PM ]

    Keep 'em coming!

  2. 2. Neill [ May 28, 2013 @ 05:43PM ]

    Keep 'em coming!

  3. 3. Howard [ May 30, 2013 @ 01:18PM ]

    Don't ask for a No at all. When you end your menu presentation say mosy people choose option 1but which option works best for you. No "NO's" involved.

  4. 4. Howard [ May 30, 2013 @ 01:19PM ]

    Don't ask for a No at all. When you end your menu presentation say mosy people choose option 1but which option works best for you. No "NO's" involved.

  5. 5. Mark [ May 30, 2013 @ 01:32PM ]

    Just initial next to which package works best for you and ill go ahead and prepare your paperwork.

  6. 6. Mark [ May 30, 2013 @ 01:32PM ]

    Just initial next to which package works best for you and ill go ahead and prepare your paperwork.

  7. 7. Mark [ May 30, 2013 @ 01:32PM ]

    Just initial next to which package works best for you and ill go ahead and prepare your paperwork.

  8. 8. Mark [ May 30, 2013 @ 01:33PM ]

    Just initial next to which package works best for you and ill go ahead and prepare your paperwork.

 

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