The Industry's Leading Source For F&I, Sales And Technology

Top News

Fidelis PPM Adds Remote Auto Repair

April 25, 2018

SCOTTSDALE, Ariz. — Thanks to a new partnership with GetWrench.com, independent and buy here, pay here dealers partnered with Fidelis PPM preventive maintenance can now offer at-home or at-work vehicle repair services, the company announced.

Fidelis PPM maintenance plans feature discount-priced oil, filter, and tire rotation services. The added GetWrench.com service, called “Wrench,” is a no-charge upgrade for dealers and their customers. Dealers either preload or sell these plans. Plan savings and this new service convenience impress customers, who remember the dealership’s special touch, all according to Fidelis PPM President Ryan Williams.

“Impressed customers say great things about their dealer, and dealers that build maintenance convenience into buyers’ schedules to keep their vehicle investment running longer become repeat customers,” Williams said. “It’s proven that car buyers who service their vehicles at the dealers tend to purchase other cars there, but independent and BHPH dealers who lack service facilities for customers can lose this connection, which our program — including Wrench services — reinvigorates.”

Wrench is billed as a full-service shop without the shop, offering a range of maintenance services from oil changes and tune-ups to brake jobs and no-starts. Wrench staffs ASE-certified technicians and tools and parts. Fidelis PPM plans with Wrench now service independent and BHPH dealers in the Seattle, Portland, San Diego, Las Vegas, and Phoenix markets.

Wrench completes all scheduled Fidelis PPM services at no charge to the customer. The customer pays for any additional parts and labor they agree to if identified by the Wrench technician. Wrench also provides a 12-month/12,000-mile warranty with any of these additional services, all according to the announcement.

“Customers schedule with us using our app, website, or phone, and our expert mobile technicians arrive at their home or place of business fully equipped to deliver excellent results. Our convenience strengthens positive impressions about their dealer,” said Wrench Co-Founder Casey Willis.

Your Comment

Please note that comments may be moderated. 
Leave this field empty:
Your Name:  
Your Email:  

CLOSE [X]

READ NEXT

Head of Cadillac Departs

Johan De Nysschen has left the company to pursue other interests. The news comes nearly four years after he was named head of General Motors’ luxury brand.