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F&I Tip of the Week: Discovering the B.E.S.T.

Mar 3, 2016 | 3284 views

 

F&I Tip of the Week: The Impact Statement

Feb 4, 2016 | 3049 views

 

F&I Tip of the Week: Transitioning to the Menu

Nov 19, 2015 | 6597 views

 

F&I Tip of the Week: Teeing Up the Pitch

Nov 10, 2015 | 2863 views

 

F&I Tip of the Week: Be a Manager

Nov 3, 2015 | 2805 views

 

F&I Tip of the Week: Objection Handling

Jul 30, 2015 | 2346 views

 

F&I Tip of the Week: Selling Security Coding

Jul 28, 2015 | 2581 views

 

F&I Tip of the Week: The Trial Close

Jul 23, 2015 | 2954 views

 

F&I Tip of the Week: Key Replacement

Jul 7, 2015 | 2212 views

 

F&I Tip of the Week: Writing Your Own Check

Jun 30, 2015 | 2144 views

 

F&I Tip of the Week: The Right Way to Listen

Jun 23, 2015 | 2168 views

Blog

So Here's the Deal

Ronald J. Reahard
It's OK to Be Nervous

By Ronald J. Reahard
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.

(Video) Have a Real Conversation

By Ronald J. Reahard
There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Combating CUs

By Ronald J. Reahard

Trading Rate for Product

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Connecting the Dots

By Gregory Arroyo
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

See You in Big D

By Gregory Arroyo
The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

Don’t Tune Out

By Gregory Arroyo

Generationally Speaking

By Gregory Arroyo

Mad Marv

Marv Eleazer
6 Ways to Deliver Exceptional Service

By Marv Eleazer
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Doing Our Part

By Marv Eleazer
After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.

There’s No ‘I’ in Team

By Marv Eleazer

What’s the Rush?

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler