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October 2008, F&I and Showroom - Feature

New Opportunities in LHPH

By Randall McCathren

A lease-here, pay-here program can offer dealers the same opportunity to serve the special finance market as buy-here, pay-here, often with fewer upfront costs.

September 2008, F&I and Showroom - Feature

6 Elements of a Successful Direct-Mail Campaign

By Denny Long

Break down your lead-generation and conversion process to determine where you might be falling short and how you can improve.

September 2008, F&I and Showroom - Feature

Why We Need a New Auto Finance Paradigm

By Mike Sheridan

In the current economic climate, strong dealerships are surviving by finding ways to increase profits and streamline operations, and the loan approval process should be no exception.

September 2008, F&I and Showroom - Feature

Bulletproof?

By Thomas B. Hudson, Esq.

When it comes to regulatory compliance and protection from litigation, there’s no such thing. The most effective strategy is to make your dealership as small a target as possible.

September 2008, F&I and Showroom - Feature

eContracting for BHPH Dealers

By Gregory Arroyo

Several states have already adopted electronic lien and title (ELT) initiatives, and many more are soon to follow. Industry insider Larry Highbloom tells Special Finance why DMVs across the United States are going paperless and how such initiatives will affect buy-here, pay-here dealers.

September 2008, F&I and Showroom - Feature

The Maine Attraction

By Tariq Kamal

At Maine's biggest used-car retailer, everything is bigger. That goes for its inventory, its privately owned finance company and business development center, and its focus on customer service.

August 2008, F&I and Showroom - Feature

Are Your Pants on Fire?

By Thomas B. Hudson, Esq.

Direct-mail pieces that appear to be official government correspondence may get noticed by potential car buyers, but they can draw attention from attorneys general as well.

August 2008, F&I and Showroom - Feature

Creating a Legacy

By Tariq Kamal

Buy-here, pay-here takes on a whole new meaning at Legacy Auto Sales in Henderson, Nev., where finance director Laura Nidelkoff and sales manager Jerome Sparkman offer quality used vehicles, expert service and one of the lowest interest rates in the business.

July 2008, F&I and Showroom - Feature

Lead Conversion, Part 2

By Denny Long

Still not convinced that creating an effective lead-conversion process will increase your closing ratio? Read on.

June 2008, F&I and Showroom - Feature

Gambling with Identity Theft

By Lisa Asbell

Do you know what a gambling dealer is? If not, chances are, you are one. Follow these simple steps to ensure your compliance with the latest identity theft rules and regulations.

June 2008, F&I and Showroom - Feature

Lead Conversion, Part 1

By Denny Long

Effective lead-generation strategies will bring customers into your dealership, but it’s the lead-conversion process that turns them into buyers.

June 2008, F&I and Showroom - Feature

Certified Genius

By Tariq Kamal

At Car Pros Chrysler Jeep Kia in Carson, Calif., finance director Scott Petersen has booked loans for all kinds of customers and nearly every type of vehicle. In a down market, he’s shifting his focus to the growing demand for certified pre-owned units.

May 2008, F&I and Showroom - Feature

Ventura Highway

By Tariq Kamal

At Saturn of Ventura, Carmellina Smith makes every special finance customer feel like the king of the road.

May 2008, F&I and Showroom - Feature

Run Like Hell

By Thomas B. Hudson, Esq.

If your dealership implements an LHPH or RTO program without a thorough legal review, you may get more than you bargained for.

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