As Paul Walser steps into the role of chairman of National Automobile Dealers Association, the Minnesota dealer will aid members in ushering in a new era of auto retail and overcoming the challenges presented over the course of 2020.
The most frequent and damaging mistake that I encounter at dealerships is requiring people to learn in the wrong sequence. There is a better way to becoming a true professional — a simple four-step sequence of development that we can all follow.
Gates – who is the owner of Gates Auto Family, which operates dealerships in Kentucky, Tennessee, and Indiana – accepted the chairman’s gavel as part of AIADA’s 51st Virtual Annual Meeting.
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