E-NEWS

Edmunds’ Jessica Caldwell predicted year-end purchases of large trucks such as the Toyota Tundra...

November Auto Loan Interest Rates Hit 21-Month Low

Edmunds analysts say Black Friday promotions helped suppress new auto loan interest rates last month, registering a year-to-date low of 5.5% and an 8.3% year-over-year decline.

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Kathy Kraninger is director of the Consumer Financial Protection Bureau, which joined four other...

Regulators Appear to Endorse Alternative Credit Scoring

A joint statement from the nation’s biggest banking regulators expressed cautious optimism toward emerging decisioning models that could generate more auto loans.

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Sales of the Audi A8 improved by 50% year-over-year last month, helping to propel the German...

November Sales Report Pushes 2019 Total Closer to 17M

All but a few Asian and highline factories reported double-digit gains in U.S. sales last month, priming the industry for a big December and a fifth straight 17 million-unit year.

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Average transaction prices for the Acura MDX fell by 7% year-over-year in November, one of a...

Discounts, Incentives Stabilize New Vehicle Prices in November

Kelley Blue Book reports the average cost to buy a new vehicle was $38,393 last month, a 1% year-over-year increase restrained by frantic efforts to move 2019-MY inventory.

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Why do so many customers tell you they don’t need a service contract because they already have...

F&I Tip of the Week: Eliminate Product Confusion

Why do so many customers tell you they don’t need a service contract because they already have AAA? Pitching the side benefits of an F&I product can obscure its core purpose. American Financial’s Dwayne Wiggins offers a two-step solution you can implement today.

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Close the year with a strong month by jumping off the logs of self-pity and procrastination.

2 Ways to Take Action and Boost Your PVR

Too many cash customers? Product sales trending downward? Quit complaining and leap into action with two proven strategies from a top F&I trainer.

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Affinitiv analysts found the average repair order amount is 68% higher for same make vehicles,...

Study: Failure to Capture Off Make Buyers Costs Auto Groups Service Revenue

A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car buyers.

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Understory partnered with MSI GuaranteedWeather to bring Auto – Hail Safe to market.

Understory Launches Sensor-Based Dealer Hail Insurance

Understory has released Auto – Hail Safe, a new hail insurance product designed to combine ground-truth weather detection with new coverage and claims technology.

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A lawsuit against Perillo Motor Cars claims workers hired by the Chicago dealer group illegally...

Lawsuit Claims Chicago Dealer Polluted River

Perillo Motor Cars and its owner, Joe Perillo, stand accused of polluting the Chicago River in violation of the federal Clean Water Act and Rivers and Harbors Appropriation Act.

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Black Book’s Used Vehicle Retention Index is poised to end the year down 2% from the close of 2018.

Pre-Owned Values Down 1.4% in November

Black Book reports retained values for used vehicles decreased sharply last month. If the index holds through December, it will end 2019 on a year-over-year decline of nearly 2%.

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myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.

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Storm Kiosks’ Express Service kiosks were designed to provide dealership customers with a...

Auto/Mate DMS Adds Storm Service Kiosks

Auto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.

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Sales superstars have a new tool for recruiting new fans, but it’s fraught with compliance...

Is Your Salesperson Running a CRO?

Entrepreneurial salespeople are the rock stars of auto retail, but if their side hustle is a credit repair organization, they are creating a major liability for the dealership.

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Most dealers mine their customer database when sales slow. Smart dealers prevent slowdowns by...

Data Mining: The Golden Opportunity You’re Ignoring

Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.

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Increasing numbers of would-be car buyers are asking about subscription services instead. Is...

4 Ways to Take Advantage of Sub Services

Learn why capturing a younger demographic via new business models, including vehicle subscription services, could require a new mindset for dealers and factories.

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Dealers and GMs who rush into construction projects are more likely to find the final product...

Top 5 Post-Dealership Remodel Regrets

Your next facility upgrade will be costly and disruptive. Dealership construction and design expert shares five ways to ensure it won’t be disappointing as well.

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