E-NEWS

The average term for a U.S. auto loan extended to 69.28 months for new vehicles and 64.89 for...

Q3 Auto Finance: Used Accounts for 55% of Loans

Experian analysts say buyers of pre-owned vehicles accounted for 55.15% of all U.S. auto loan originations in the third quarter, a 2.4% year-over-year increase.

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The Quebec City-based iA Financial Group has agreed to acquire IAS as part of an ongoing U.S....

IAS Acquired by iA Financial for $720M

iA Financial Group announced the acquisition of IAS, an F&I products and services provider that counts 4,300 dealers in all 50 U.S. states.

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Cadillac Live agents are trained to conduct walkarounds and answer vehicle and...

Digital Cadillac Sales Platform Makes U.S. Debut

Franchised dealers in five states can now opt into Cadillac Live, a new sales platform that connects car shoppers with remote agents for real-time online demos.

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Fifty-nine percent of franchised dealers and 30% of independent dealers surveyed by Cox...

U.S. Dealers Remain Optimistic Despite External Threats

Concerns over the economy and political climate failed to discourage franchised and independent retailers surveyed for Cox Automotive’s latest Dealer Sentiment Index.

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F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient...

F&I Tip of the Week: Do the Right Thing

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate price far outweighs any short-term gain, and when customers are deceived, the F&I manager is often left holding the bag. Protect your integrity with this Tip of the Week from UDS’s John Tabar.

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Knowledge and experience are part and parcel of a prosperous and fulfilling F&I career.

All I Really Need to Know I Learned in Law School Orientation

In the business office, income is driven by hard work and intellectual rigor. Church offers three lessons learned in law school and successfully applied to F&I.

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Blackwell Promoted to COO at NuVinAir

Blackwell Promoted to COO at NuVinAir

Former AutoNation and CarMax executive Troy Blackwell has been promoted to COO of NuVinAir less than four months after joining the company as a senior vice president.

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Etheridge to Lead Client Relations for TecAssured

Etheridge to Lead Client Relations for TecAssured

F&I industry veteran Sherry Etheridge has joined TecAssured as director of client relations.

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The 2020 event is scheduled for May 3–6 and will take place at The Cosmopolitan for the first time.

Agent Summit Returns to Vegas, Moves to New Location

The 2020 event is scheduled for May 3–6 and will take place at The Cosmopolitan for the first time.

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NAC Adds Connected Vehicle Service Contract

NAC Adds Connected Vehicle Service Contract

National Auto Care announced the launch of NAC Connect, a new vehicle service contract that includes one year of free telematics service.

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Edmunds’ Jessica Caldwell predicted year-end purchases of large trucks such as the Toyota Tundra...

November Auto Loan Interest Rates Hit 21-Month Low

Edmunds analysts say Black Friday promotions helped suppress new auto loan interest rates last month, registering a year-to-date low of 5.5% and an 8.3% year-over-year decline.

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Kathy Kraninger is director of the Consumer Financial Protection Bureau, which joined four other...

Regulators Appear to Endorse Alternative Credit Scoring

A joint statement from the nation’s biggest banking regulators expressed cautious optimism toward emerging decisioning models that could generate more auto loans.

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Sales of the Audi A8 improved by 50% year-over-year last month, helping to propel the German...

November Sales Report Pushes 2019 Total Closer to 17M

All but a few Asian and highline factories reported double-digit gains in U.S. sales last month, priming the industry for a big December and a fifth straight 17 million-unit year.

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Average transaction prices for the Acura MDX fell by 7% year-over-year in November, one of a...

Discounts, Incentives Stabilize New Vehicle Prices in November

Kelley Blue Book reports the average cost to buy a new vehicle was $38,393 last month, a 1% year-over-year increase restrained by frantic efforts to move 2019-MY inventory.

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In the sea of digital retail, small fish can hunt like sharks.

8 Ways Small Dealers Can Compete With Big Franchises

The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter your size or location.

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Close the year with a strong month by jumping off the logs of self-pity and procrastination.

2 Ways to Take Action and Boost Your PVR

Too many cash customers? Product sales trending downward? Quit complaining and leap into action with two proven strategies from a top F&I trainer.

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Sales superstars have a new tool for recruiting new fans, but it’s fraught with compliance...

Is Your Salesperson Running a CRO?

Entrepreneurial salespeople are the rock stars of auto retail, but if their side hustle is a credit repair organization, they are creating a major liability for the dealership.

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Most dealers mine their customer database when sales slow. Smart dealers prevent slowdowns by...

Data Mining: The Golden Opportunity You’re Ignoring

Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.

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