E-NEWS

A jury sided with Toyota dealer Roger Hogan, who pushed for a mechanical solution to an electric...

Calif. Dealer Wins $15.8M in Toyota Lawsuit

An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.

Read More
A class-action lawsuit claims the 2019 and 2020 Acura RDX’s “clearly broken” infotainment system...

Acura Faces Class Action Over RDX Infotainment System

Steve Berman of Hagens Berman is the lead attorney for a group of Acura RDX buyers and lessees who say their infotainment systems are dangerously defective — and that Honda knew about the issue before the vehicle came to market.

Read More
Mich. GM Wins Cox/NAMAD Rising Star Award

Mich. GM Wins Cox/NAMAD Rising Star Award

Eddie Hall III, general manager at Royal Oak, Mich.-based The Hall Automotive Group, has been named this year’s Rising Star Award winner by Cox Automotive and the National Association of Minority Automotive Dealers.

Read More
Volkswagen AG CEO Dr. Herbert Diess (left) and Ford Motor Co. President and CEO Jim Hackett...

Ford, VW Reach Deal on Global Technology Partnership

Ford Motor Co. and Volkswagen AG have forged a new partnership centered on electric-vehicle and autonomous driving technology that calls for billions of dollars in investments and the introduction of a range of new vehicles.

Read More
Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston worked her way up from service cashier to vice president and general manager of Titus-Will Toyota in Tacoma, Wash., forging a career path that shattered stereotypes and earned national and international recognition for herself and her family-owned dealer group.

Read More
Maintaining a sense of purposeful optimism helps top performers reduce idle time and focus on...

F&I Is All About Attitude

Whether you’re starting your day, ending your day, or powering through a tough deal, a willing attitude is the fastest and most productive way to accomplish it.

Read More
Presley’s last motorcycle was a 1976 Harley-Davidson Electra Glide housed by South Dakota’s...

A Little More Auction: Elvis-Owned Lincoln, Harley, GMC for Sale

Elvis Presley’s 1973 Lincoln Continental stretch limo, 1976 Harley-Davidson Electra Glide, and 1967 GMC pickup will be on the block at Kruse GWS Auctions’ Artifacts of Hollywood event next month.

Read More
After three generations and 50 years of noncontinuous production, the final Volkswagen Beetle...

Last VW Beetle Rolls Off Production Line

Volkswagen de Mexico has built its final Beetle, capping a legacy of 21.5 million units sold worldwide — including 5 million in the U.S. alone — and clearing the way for a new SUV.

Read More
Auto/Mate Integrates With Xtime Inspect

Auto/Mate Integrates With Xtime Inspect

A new partnership with Xtime was designed to offer access to digital tools designed to improve customer retention and loyalty to dealers using Auto/Mate Dealership Systems’ DMS.

Read More
MAX Digital Partners With LotVantage to Drive Social Leads

MAX Digital Partners With LotVantage to Drive Social Leads

MAX Digital and LotVantage have combined their digital retail and marketing acumen in an effort to make social lead generation easier for auto dealers.

Read More
Prodigy’s new San Francisco headquarters includes state-of-the-art meeting rooms.

Prodigy Expands Into New San Francisco HQ

Citing sustained growth spurred by new dealer clients, digital retailing systems provider Prodigy has moved into new offices in downtown San Francisco.

Read More
American Financial Receives Multiple Honors in 2019 DCAs

American Financial Receives Multiple Honors in 2019 DCAs

Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.

Read More
What’s the point of a paying a Red Flags vendor only to ignore their warnings?

Sales Compliance and the Red Flags Rut

When sales managers habitually ignore Red Flags warnings, your customers’ identities and the dealer’s wallet are both left vulnerable. Here’s how to break the habit.

Read More
Still pushing the F&I rock uphill? Get the needs-discovery phase out of the way before...

Are You Menu Selling or Menu Telling?

Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to do with the way you’re using it.

Read More

Free Whitepapers

 
GPS Is Your New Profit Center (Infographic) 
A New Reinsurance Plan for Uncertain Times 
Facebook Twitter
 

F&I and Showroom