E-NEWS

While age and demographics can give you a good starting point for selling, they won’t tell you...

Data-Driven Tips For Selling to Customers from Gen Z to Baby Boomers

While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major advantage as customers become more accustomed to not only personalization, but the speed and convenience it affords the sales process.

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Black Book recently published updates to their weekly COVID-19 Market Insights report.

COVID-19 Market Insights

Black Book recently published updates to their weekly COVID-19 Market Insights report.

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A lot of people talk about “disruptors” in the industry, and they argue either side of our...

Can You Spare Any Change?

A lot of people talk about “disruptors” in the industry, and they argue either side of our industry needing to change or to continue the way it is. We need to move away from our old-school ways and adapt to today’s technology, and we need to change our negative thinking.

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Majority of Americans value cars for escape and health safety, but worry about auto expenses.

Ally Survey Reveals Heightened Dependence on Cars in Pandemic

Majority of Americans value cars for escape and health safety, but worry about auto expenses.

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Most of us will process and retain a story better than we process or retain facts, and a good...

F&I Tip of the Week: The Five Elements

Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer identifying with the value of the benefit and saying "no thanks." UDS's John Tabar shares the five elements of a good story in this Tip of the Week.

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Leader in indirect vehicle leasing for credit unions processed more leases in October than in...

Vehicle Leasing Soars at Credit Unions in October: CULA Posts Record Month

Leader in indirect vehicle leasing for credit unions processed more leases in October than in any other month in its history.

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The needs arising from the pandemic have accelerated the needs of dealers to welcome digital...

New Business Strategies for the Post-Pandemic Shopper

The needs arising from the pandemic have accelerated the needs of dealers to welcome digital innovation and the ability to provide an enhanced customer digital retailing experience will accelerate your revenue growth and drive loyalty.

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Newly-released Kerrigan Dealer Survey shows that 33% expect an increase in their dealership...

Dealers Signal Optimism for Future Franchise Values and Buy/Sell Activity

Newly-released Kerrigan Dealer Survey shows that 33% expect an increase in their dealership valuation; 47% anticipate increase in buy/sell activity; Subaru and Toyota top valuation expectations.

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Whether we choose to keep a leaner staffing model, hire a different caliber of employee that...

The Silver Lining: A New Sales Model Emerges

Whether we choose to keep a leaner staffing model, hire a different caliber of employee that requires more compensation, or grow our expectations for what we can sell per month, there is no looking back — and that is good for business.

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The settlement makes clear that USEA does not admit to any of the CFPB’s allegations.

Statement Regarding USEA’s Settlement with the CFPB

The settlement makes clear that USEA does not admit to any of the CFPB’s allegations.

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