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Rapport building is critical for salespeople, not for F&I managers. Instead, says Gerry Gould in this week’s Tip of the Week, F&I managers should focus on building credibility.
Read More →MPi’s new eBook, “Earning the Green Light to Customer Upsell Profitability,” contains information on what service advisors need to know about upselling customers, how to do it correctly and how to do it so customers sell themselves.
Read More →Gerry Gould, direct of training for United Development Systems, offers advice on what products can be married together and provides a few tips on how to introduce the concept to customers.
Read More →Are there more things going wrong at your dealership than going right? Check out this pep talk from Gerry Gould in the magazine's Tip of the Week.
Read More →NCM Associates has added new education programs for automotive dealers and their managers, including one geared for general managers.
Read More →The American International Automobile Dealers Association (AIADA) and its Affinity Partner NADA Used Car Guide will offer a free Webinar this month that focuses on the appraisal process.
Read More →Can’t find good salespeople? Gen Y have you perplexed? The magazine’s sales columnist offers a few thoughts. Will you be willing to listen?
Read More →Mosley Automotive Training is kicking off a new sales seminar series for automotive sales professionals next month in Florida. Called “Control Your Sales Destiny,” the one-day event will be led by Cory Mosley, celebrated trainer and Sales Driver columnist for F&I and Showroom magazine.
Read More →Mercedes-Benz USA (MBUSA) has partnered with NADA University on an exclusive training program, becoming the first OEM to work with the dealer education resource.
Read More →EasyCare and Jeff Cowan have partnered to bring his Pro Talk sales training and consulting to more than 2,000 EasyCare dealers across the country.
Read More →