Customers are self-educating via the web, F&I duties have been divided between the sales desk...

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John Tabar of UDS explores the challenges of training sales people in this F&I Tip of the Week.

F&I Tip of the Week: From Green to Great

What should you do, or say, to fill the time when recalculating payments to illustrate the...

F&I Tip of the Week: Avoiding Down Time

If your paycheck could use a tune-up, my suggestion is to go where you get your vehicle tuned up...

F&I Tip of the Week: Does Your Paycheck Need a Tune-up?

Product knowledge does not always translate to product understanding by the customer, so don't...

F&I Tip of the Week: Product Knowledge Vs. Understanding

What I mean by that is that often times, when we present our vehicle service contract, the...

Is It Really a Good Car?

How early do you get out of your office and engage the customer? Top F&I managers know that the...

Tip of the Week: Are You An Early Riser?

Tune in to this Tip of the Week with UDS' John Tabar!

F&I Tip of the Week: Managing Time Expectations

Do you believe in your products or do you just sell them? It's a fair question. Here's a another...

Are You a Believer

Most of us will process and retain a story better than we process or retain facts, and a good...

F&I Tip of the Week: The Five Elements