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Serve – Help – Solve

Learn to effectively serve, help and solve, and increase your personal performance and that of...

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.

Find Ready-to-Buy Customers, Before They Submit a Lead

Find Ready-to-Buy Customers, Before They Submit a Lead

As customers browse vehicles online, they leave behind valuable information about their interests and intents. Without the right tools, your dealership can’t see customers’ buying signals, which means you may be losing customers to your competition.

Article

California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I...

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.