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Get a five-minute crash course in the five ways the Trump administration’s sweeping tax reform package affects your corporate structure, personal income, and succession planning.
Taking F&I digital? Be sure to train your staff on the unique legal and compliance issues this new technology presents.
Payment technology expert says dealers and F&I professionals who are waiting for fintechs to go the way of the early-2000s dotcoms shouldn’t hold their breath.
Get up to speed on amendments to the California Consumer Privacy Act and learn why dealers within and outside the Golden State are monitoring what could prove to be a landmark regulation.
Rick Hendrick challenged his auto group to meet the future head-on with a 96-store installation of Reynolds and Reynolds’ docuPAD-driven eWorkflow platform.
A few adjustments to your F&I product presentation can help build value in your lineup and answer several common customer objections before they arise.
There is much the sales team can do to reduce customers’ wait time and create more opportunities for F&I, but clear instructions and expectations are critical to the success of any attempt to change your dealership’s deeply entrenched processes.
F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation than a sales pitch.
Spend less time chasing bad leads by using this four-step process to set up a Facebook Messenger Bot that will serve as your personal, automated, 24-hour lead-qualifying system.
Auto dealers are prime targets for automated click bots, a nefarious and increasingly prevalent form of fraud that could be forcing you to spend real money on fake leads.