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NewsNovember 13, 2012

[Video] Tip of the Week: New Props That Sell

What do an aluminum water bottle and a cell phone casing have in common? They can both be used to sell dent-and-ding as well as a service contract. United Development Systems’ Gerry Gould explains in F&I's Tip of the Week.

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NewsNovember 8, 2012

[Video] Tip of the Week: Presenting the Menu

There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.

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NewsNovember 6, 2012

[Video] Tip of the Week: To Interview or Not to Interview

United Development Systems’ Gerry Gould explains why he’s abandoned the customer interview, and offers a better way to set the tone with your customers in F&I’s Tip of the Week.

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NewsOctober 30, 2012

[Video] Tip of the Week: Asking the Right Question

Proper disclosure is critical to an F&I product sale, but don’t forget to give customers a break from the verbal vomit by simply asking them how they feel. United Development Systems’ Gerry Gould explains in F&I’s Tip of the Week.

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