Artificial intelligence can be leveraged for faster approvals, easier underwriting, and speedier lender payments to dealers.
Company rebrands to emphasize focus on improving customer experience in automotive industry.
The partnership will allow Mercedes-Benz to connect passenger car plants to the Microsoft Cloud to make vehicle production more efficient, resilient and sustainable.
The EV automaker appears positioned for another growth phase as long as the global economy stays strong, analysts say.
Deal combines automotive industry's leading AI-driven customer interaction and call performance training solutions.
In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes.
While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and expectations.
Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.
PAR North America announced an expansion of its partnership with masterQueue, adding the latter’s skip tracing technology in an effort to increase recovery rates.
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