Assurant acquired American Financial & Automotive Services in the Spring of 2020 and has leveraged the best products and practices of both organizations to create one team to service dealer clients.
In this video, Trent White with the Automotive Training Academy by Assurant explains how keeping your strategy simple can help you sell your protective products.
In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.
In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.
Join the conversation with some of the automotive industry’s leading trainers and F&I coaches.
On a recent hike, I had quite a bit of time to reflect on the similarities of lessons learned on the trail and lessons learned in the dealership. When you’re all in, and you don’t have any other choice but to keep going, you’ll find a way to reach the top.
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