Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits.
Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.
BDC expert Wendy Reeves will present ‘The ABCs of Success in the BDC’ and ‘Defining the Role & Duties of the Business Development Manager’ at this year’s Special Finance Conference.
The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.
EZ Referral Network kicked off its national campaign to promote its mobile-friendly referral solution. It doubles as an employee-referral tool and a customer loyalty solution.
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