CAR-Research XRM’s new Showroom WatchDog takes advantage of the company’s U.S.-based call center to help dealers target unsold customers.
CAR-Research XRM promotes Keith Shetterly to vice president of research. He brings nearly a decade of automotive industry experience to the team.
Auto/Mate and CAR-Research XRM have fully integrated their software tools. The platform expands vendor choices and flexibility for customers of each company.
The top reason customers leave without buying, according to a survey conducted by CAR-Research XRM, is they may still be shopping. ‘Price’ and ‘Financial’ round out the Top 3 reasons consumers leave without buying.
The new program uses Internet shopping behavior technology to help dealers locate prospects who are actively shopping on auto websites.
The company's new CRM feature provides scripts that can turn showroom salespeople into BDC or Internet sales staffers.
The new data integration application brings all customer data under one solution, and allows for a seamless exchange between departments.
CAR-Research XRM’s mobile CRM enables users to update accounts, access sales and service stats, follow up on leads and more from their smartphone.
CAR-Research XRM announced the launch of a new program that can deliver lease rates, residuals, manufacturer incentives and rebates in real time.
CAR-Research XRM’s integrated voice notes technology allows users to quickly update sales and service opportunities in the CRM at anytime and from any place.
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