2024 Widewail Brand Scorecard analysis of four million reviews across 32 manufacturers focuses on customer sentiment as the driving factor.
Provides business insights and cost savings in review response.
Brandon Honda and sister dealership Sun Toyota are winners of DealerRater’s 2017 Consumer Satisfaction Award, an annual recognition given to auto dealerships in the United States and Canada that deliver outstanding customer service as rated by online consumer reviews.
Digital marketing firm Digital Air Strike has released its sixth annual “Automotive Social Media Trends” study, which includes statistics relating to the importance of online reviews and social media engagement among car buyers and service customers.
The company’s directors say Reputation Butler tackles a problem that dealerships face almost daily: monitoring and keeping track of online consumer reviews on countless platforms.
Once the acquisition is approved, Cars.com will add the automotive industry’s largest dealer review site to its platform.
Dealer review site DealerRater named Merchants Auto a 2016 Dealer of the Year, a title given to less than 0.1% of the more than 41,000 dealers in the DealerRater network.
DealerRater announced that Lexus and Subaru have received the highest ratings in customer satisfaction among all vehicle OEMs as part of its 2015 Consumer Rating Index.
Digital Air Strike will integrate its survey technology with MerchantCircle's listings and reviews platform, allowing dealers to provide an easier, more automated method for posting customer reviews.
Beginning this month, DealerRater reviews and ratings will be featured on AutoTrader.com's dealer profile pages.
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