Dealers have been contracting for years with marketing
companies that use so-called prescreen lists to offer auto financing to
qualified consumers. The Fair Credit Reporting Act (FCRA) requires that each
person on such a list receive a “firm offer of credit” — that consumer report
information used for marketing purposes be used primarily for marketing credit,
not merchandise.
Over the years, some of these programs have operated better
than others. Most were within the letter, if not the spirit, of the FCRA with
respect to the required disclosures contained in the solicitations. But in
2004, the 7th U.S. Circuit Court of Appeals in Cole vs. U.S. Capital Inc. held
that firm offers of credit involving the purchase of merchandise had to be
“valuable” in the context of the merchandise to be purchased. A later case from
the same court, Murray vs. GMAC Mortgage Corp., added a requirement that “all material terms” of the
offer must appear in “the four corners of the offer.”
This last bit created quite a headache for sales finance
marketing. In fact, the Cole and Murray cases led to the filing of no less than
300 class-action lawsuits. All alleged disclosure violations in the
solicitations.
Then on April 16, 2008, the Seventh Circuit backed off its
unique position requiring all the terms of an offer to be disclosed in
prescreen solicitations. It concluded that the FCRA does not, in fact, include
such a requirement. Relying heavily on the statutory definition, the court
explained that the “question posed by the definition is whether the offer will
be honored (if the verification checks out), not whether all terms appear in
the initial mailing.”
In particular, the court notes that neither the “firm offer”
definition, nor anything else in FCRA says that the initial communication to a
consumer must contain all of the important terms that must be agreed on before
credit is extended.
While this holding provides a degree of relief from lawsuits
claiming that the terms of an offer are not sufficiently disclosed, the court
did not go far enough. It still got it wrong by continuing to treat sales
finance offers (i.e., those linked to the purchase of merchandise, like a car)
differently than “pure” offers of credit (e.g., a credit card). Specifically,
the former must provide “value” to the consumer, while the latter need not —
this despite the fact that there is no language in the FCRA that requires such
treatment, nor any indication of Congressional intent to treat the offers
differently.
How the court could base the retraction of its requirement
in the Murray case that an offer contain “all material terms” on the fact that
the FCRA doesn’t address the issue, yet ignore that same fact in requiring
“value,” is curious, to say the least.
Dealers who use prescreen lists to prequalify customers (or
hire firms to do this) still need to make a firm offer of credit that is
“valuable” in relation to the cost of cars offered for purchase by such
dealers. While the exact terms of the offer need not appear in the
solicitation, a “firm offer” of $300 toward the purchase of a vehicle still
won’t pass FCRA muster, at least not in the 7th Circuit Court of Appeals. It is
likely not “valuable” in the context of a car purchase.
The good news is dealers have a greater degree of
flexibility in the clarity or completeness of the terms offered in the original
solicitation. Now the test seems to be whether or not a “firm offer” will
survive FCRA scrutiny if, looking back, every qualified consumer who responded
to the offer received an offer of terms that were valuable. In other words,
there may continue to be lawsuits, but hopefully they will more likely be based
on who actually got (or didn’t get) credit on what terms as opposed to the text
of a particular solicitation.
It’s a start.
Michael Benoit is a
partner in the Washington, D.C., office of Hudson Cook LLP. He is a frequent speaker and
writer on a variety of consumer credit topics. He can be reached at michael.benoit@bobit.com. Note: Nothing in this article is intended to be legal
advice and should not be taken as such. All legal questions should be addressed
to competent counsel.