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By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.
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We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.
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The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.
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While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.
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Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.
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Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.
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Incorporating vehicle history reports into the lending decisions can help uncover hidden issues with the vehicle and adjust loan terms accordingly.
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The documents that dealers use every day can be a danger that can be triggered by various contingencies.
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In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes.
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While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and expectations.
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