Articles

Compliance•by Tom Hudson•November 19, 2019

Old Whine in a New Bottle

Consumer protection is an honorable pursuit. But when advocates rely on recycled complaints and debunked theories, they undermine their own efforts at reform. Hudson breaks down the flawed arguments and wild misconceptions that continue to dog dealers and auto finance sources.

Showroom•by Tariq Kamal•November 9, 2019

Louisiana Dealers Do Business Face-to-Face

Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and maximizing production — and emphasizing compliance — in the F&I department.

Auto Finance•by Melinda Zabritski•November 4, 2019

Consumers Prioritize Affordability as Loan Amounts Increase

Wary of unmanageable monthly payments, the American car buyer’s attention is increasingly shifting toward used vehicles, leases, and longer terms as the cost to buy a new car or truck continues to climb.

Digital•by Mike Machado•October 30, 2019

CTV Advertising: What’s in It for Auto Dealers?

Apple TV, Roku, and other connected TV devices have become the entertainment hub for millions of households. So why are so many dealers still spending all their TV dollars on traditional ads?

Showroom•by Joe Verde•October 29, 2019

Help Your Dealers Close the Sale

Sales consultants are led to believe great closers are born, not bred. Top trainer disagrees and shares a process you can use to seal more deals — no deception, obfuscation, or tricks required.

F&I•by Dave Worrall•October 25, 2019

Mid-Level F&I Managers Need Advanced Training

F&I managers who are ready to take the next step in their careers must seek out training focused on leadership, deal structure, compliance, and other essential skills for professional development.

Compliance•by Courtney Leyes and Benjamin Ross•October 22, 2019

Act Now to Prevent Violence at Your Dealership

If you don’t already have one, these safety guidelines can help you formulate a plan to deal with workplace violence head on.

F&I•by Doug Reeves•October 22, 2019

10 Secrets of Successful F&I Managers

Experienced agent and trainer shares 10 habits and best practices shared by top-producing F&I professionals — and rarely adopted by those who are only in it for the paycheck.

Showroom•Cover Story•by Nancy Dunham•October 15, 2019

Dwayne Hawkins Gives Back at Crown Automotive

The chairman and CEO of Crown Automotive Group has lived the American dream, created opportunities for thousands of employees, and offered countless car buyers a fair deal, all while devoting time, money, and resources to a long list of charitable causes.

Opinion•by Mike Holliman•October 2, 2019

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

Prev Next