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Christopher Morris

Contributor

ArticlesCover Storyby Christopher MorrisJuly 1, 2008

6 Signs of E-Contracting Readiness

The amount of time it takes a dealership to complete a transaction has a huge impact on customer satisfaction. And with 25 percent of that time typically spent in the F&I office, shouldn't the industry be ready to embrace what e-contracting promises to bring. Industry expert says there are six was for a dealership to know if it's ready to make the move.

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