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Rick McCormick

Columnist

Articlesby Rick McCormickFebruary 1, 2011

F&I's 10 Commandments

Starting out in F&I is never easy, but the magazine’s resident expert lays out a game plan to get F&I ‘newbies’ off on the right foot.

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Articlesby Rick McCormickMay 1, 2010

5 Roadblocks to F&I Success

It’s still the one department where profits are made, but the F&I office can’t do it alone. Veteran trainer breaks through F&I’s five biggest roadblocks.

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Articlesby Rick McCormickJune 1, 2009

Being Brilliant at the Basics

The market dynamics might be in constant flux, but the goals of an F&I manager aren’t. F&I trainer reveals his secrets to becoming brilliant at the basics.

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Articlesby Rick McCormickAugust 1, 2006

Listen Up! Customers Have Something to Say

Customers will provide all the reasons they need the products you are offering if you ask the right questions and wait for their response. This makes them feel respected and engaged in the buying process.

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