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Reports and accounts at variance show auto dealers’ trust profiles have risen in many consumers’ minds but that there remains a need for greater transparency by some.
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The lawsuit alleged that Fuccillo Hyundai in Upstate New York illegally sold insurance without a license to customers under the guise of an anti-theft warranty.
Read More →A Missouri used-car dealer closed his operation abruptly after failing to pay the dealerships that provided him with his stock, leaving customers he sold cars to without titles.
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In response to the FTC’s targeting of dealer ads, the NADA released at its annual convention last week a new publication designed to help new-car dealers comply with federal advertising requirements.
Read More →This month, the Department of Justice issued a subpoena to Consumer Portfolio Services requiring the finance source to turn over documents related to subprime auto finance.
Read More →The AFIP’s executive director says it’s possible to have the best of all F&I worlds. He details a plan for satisfying customers, increasing revenues and avoiding regulatory hassles.
Read More →The magazine’s resident legal wiz dusts off his crystal ball and offers his regulatory forecast for the coming year.
Read More →AFIP’s executive director reminds us why the word “best” should be avoided when discussing financing or lease rates with customers.
Read More →A dealer who was arrested in November for selling a woman’s car on consignment and pocketing the profit is now believed to have committed similar crimes involving six other vehicles.
Read More →The lawsuit, which charged the F&I product provider with violating three consumer-protection laws for the way it handled service-contract cancellations and refunds, was dismissed 90 days after it was filed.
Read More →Ally is adding F&I management training, vehicle selling skills, and compliance courses to its Performance Development Center. The new courses will be introduced at the NADA Convention and Expo next week.
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