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ArticlesAugust 1, 2008

Investigatory Etiquette

Many dealers I talk to have an appreciation for the value good compliance practices bring to their operation.

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ArticlesJuly 1, 2008

New Disclosure Rule Proposed for Auto Finance Customers

Way back in 2003, Congress passed the Fair and Accurate Credit Transactions Act (FACTA). We’ve talked about it a lot in this column. For us lawyers, it’s the gift that keeps on giving, and it just gave again with the recent proposal for the last of the major rules it mandated.

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ArticlesMay 1, 2008

What’s On Your Receipt?

I’ve mentioned the Fair and Accurate Credit Transaction Act of 2003 (FACTA) several times in this column. You’ll recall that FACTA made significant amendments to the Fair Credit Reporting Act (FCRA), many in ways one may not have expected.

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ArticlesFebruary 1, 2008

Paying Attention Does Cost Less

Since 2003, I’ve been running around the country trying to impress upon people the fact that the Federal Trade Commission (FTC) is serious when it comes to safeguarding consumer information.

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Articlesby Gregory ArroyoNovember 1, 2007

31 Reasons to be Worried

A post made on Oct. 2 on the magazine’s F&I Forum made me think, “What a great story of a dealer doing it right.” But that was before I talked to Mark O’Neil, CEO of DealerTrack, about something he discussed during his keynote address at the magazine’s September F&I Conference and Expo.

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