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United Development Systems Inc. (UDS) is celebrating 30 years in the F&I performance arena.
Read More →American Auto Guardian Inc. has launched a new Performance Services department that will provide training and income development help to its network of dealer clients and agents.
Read More →United Development Systems’ Gerry Gould completes his five-part series on the business office's Top 5 responsibilities with a few words on the importance of driving customer and employee satisfaction.
Read More →United Development Systems' Gerry Gould continues his five-part series on the business office’s Top 5 responsibilities. This week, he addresses contracts in transit.
Read More →UDS’ Gerry Gould delivers Part 2 of his five-part series on the business office’s Top 5 responsibilities.
Read More →Adding to the dealership's bottom line is the duty of all F&I managers, but it's not their only responsibility. UDS’ Gerry Gould addresses an F&I manager’s No. 1 responsibility in part one of his five-part series.
Read More →If the customer says “No” to a product, don’t ask “Why?” Instead, have a conversation. Gerry Gould shows you how in this week’s Tip of the Week.
Read More →UDS’s Gerry Gould offers a tip for easing into that all-important “which option works best for you” question.
Read More →Gerry Gould believes F&I managers should jump into the menu presentation as soon as the customer sits down in their office. The director of training for UDS explains why in this week’s Tip of the Week.
Read More →When trying to sell value, pricing can get in the way. UDS’s Gerry Gould, however, believes that having product pricing on the menu can help drive a sale.
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