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Do FICO scores mean anything anymore? Kyle Madsen, business manager at Del Amo Motorsports in Redondo Beach, Calif., asks that question every time he has to rehash a deal for a customer with a 680 FICO score.
Read More →Have we as an industry forgotten about the fifth component of the lending Cs? You know, character. It’d be a shame if F&I managers lost the ability to call up a buyer or lender rep to fight for their customer. Isn’t that what made this industry fun?
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An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.
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