
This month, the Ninth U.S. Circuit Court of Appeals upheld a lower court’s ruling that dismissed a proposed class-action lawsuit against Yelp. The suit claimed the company extorts advertising dollars from businesses in exchange for good reviews, a practice the federal court said is not illegal.
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Word of mouth is still the leading source for new business, but a new study says review sites continue to gain ground.
Read More →The Virginia Court of Appeals ruled this week that the names of seven Yelp reviewers must be turned over to the owner of a carpet cleaning business. The owner of the business said the reviewers, who made disparaging remarks online, were not real customers.
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