WILKES-BARRE, Pa. — Vehicle service contracts provider GWC Warranty, the best-in-class provider of used vehicle service contracts sold through automotive dealers, has announced the inception of a newly created Major Account Management Team.
This new team of five highly skilled and experienced account managers will be led by Area Vice President Cynthia Bodden and will service GWC Warranty’s largest dealership partners. GWC Warranty’s highest-volume dealers will receive an even greater level of individualized service focused on delivering value that helps these dealers sell more cars and be more profitable.
“At GWC Warranty, we have spent the past 20-plus years providing dealers a best-in-class service experience,” said Brian Stach, Chief Revenue Officer at GWC Warranty. “Over that time, we have seen how our largest dealer partners require a unique and personalized level of service. In an effort to provide such without sacrificing the best-in-class experience we provide all GWC dealer partners, we proudly introduce our highly specialized Major Account Management Team.”
Robert Chandler joins GWC as major account manager for the Northeast United States. A University of Massachusetts graduate, Chandler has nearly 15 years of experience in the automotive and finance industries with companies such as Dealertrack, Hitachi Capital of America, and Allstate Dealer Services.
David Hartmann, the major account manager for the Central United States, has 20 years of sales experience, including over a decade in the automotive and F&I industries with large franchise dealerships.
Joseph Kontz has been hired as the major account manager for the Mid-Atlantic United States. Kontz has spent the past nine years in the automotive industry as a franchise dealer sales representative and an F&I executive with Zurich Insurance.
Alicia Murray has joined GWC as the Major Account Manager for the Southeastern region of the United States. Murray brings more than two decades of sales and management experience to GWC, including more than 15 years in the automotive industry as an F&I manager at a franchise dealership and a dealership training specialist with Ally Financial Dealer Products & Services.
Chad Staples is now the Major Account Manager for the Western part of the country, having spent nearly a decade in sales and account management, including several in the insurance and automotive industries. Staples is a 2009 graduate of Arizona State University’s W.P. Carey School of Business.