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There’s only one rule employees of Davis-Moore Automotive follow, and it propelled the 60-year-old operation to the magazine’s F&I Dealer of the Year award.
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Can you fire an employee for making inappropriate posts on social media? A human resources expert explains why the answer might be ‘No.’
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The magazine’s resident retail expert identifies five elements every social media strategy must have to ensure the marketing channel doesn’t become a big waste of time.
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Budget-savvy consumers were looking to leasing and longer loan terms during the second quarter, but this focus on savings could end up leading car buyers to the used-car lot.
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The magazine’s compliance expert tackles some pervasive regulatory myths surrounding the F&I office.
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Vroom is one of a handful of firms attempting to prove that cars and F&I products can be sold online, with one major difference: The company was founded by former AutoNation executives.
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The magazine’s from-the-trenches columnist provides a reminder that a straw purchase is a violation of federal law, no matter how willing the buyer and the ‘straw man’ are.
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The magazine’s newest contributor says the relationship between old car dawgs and new-age techies doesn’t have to be tumultuous.
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Digital documents might seem more secure than manila folders and filing cabinets, but recent cyberattacks prove that customer and dealership data is still vulnerable in a paperless F&I office.
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Meet the five finalist for the 2015 F&I Dealer of the Year award, the winner of which was announced earlier this month at the magazine's annual conference.
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