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Digitalby David NathansonApril 7, 2015

5 Steps to Data Security

Big data is no longer just an asset; it can also be a liability. Retail expert shares five simple steps to keeping your data safe and preventing your dealership from becoming a statistic.

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Complianceby Tom HudsonApril 3, 2015

Legal Columnist Questions CFPB Report on Arbitration Clauses

The CFPB’s latest report on arbitration clauses has a lot of holes, leaving the magazine’s legal eagle wondering what the regulator’s game is.

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Auto Financeby Rick McCormickApril 3, 2015

Conquering the Curveball

Practicing and studying the pitcher are the keys to hitting baseball’s most unhittable pitch. F&I trainer says the same applies in the F&I office, which has faced quite a few curveballs of late.

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Auto Financeby Melinda ZabritskiApril 3, 2015

Ready Steady

Auto finance volumes were up in every risk tier in the fourth quarter 2014, suggesting that concerns over the uptick in subprime loans are exaggerated.

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Auto Financeby Gregory ArroyoMarch 10, 2015

Trading Places

Ally Financial and GM Financial are both entering new phases in their evolution, and the moves they’re making were on display at NADA 2015.

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Auto Financeby Gregory ArroyoMarch 10, 2015

Ready to Charge

Auto finance sources reveal that they, too, are focused on the customer experience, and say they are ready for what’s expected to be another great year for auto sales.

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Complianceby Nicole MunroMarch 10, 2015

Seismic Shift

The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.

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Digitalby Gregory ArroyoMarch 9, 2015

Zurich Takes a Bite of the Apple

At NADA 2015, Zurich North America defied expectations by debuting an F&I process built around iPad technology.

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DigitalCover Storyby Brittany-Marie SwansonMarch 9, 2015

Sales at Your Fingertips

The explosion in smartphone usage among car shoppers put phone leads ahead of Internet leads at the close of 2014, a trend reflected in the deluge of mobile-ready offerings lining the aisles at NADA 2015.

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Complianceby David RobertsonFebruary 6, 2015

Eliminating Elmer Fudd Responses

AFIP head warns against pretending to know the answers to serious questions in a misguided effort to placate customers.

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