
Big data is no longer just an asset; it can also be a liability. Retail expert shares five simple steps to keeping your data safe and preventing your dealership from becoming a statistic.
Read More →The CFPB’s latest report on arbitration clauses has a lot of holes, leaving the magazine’s legal eagle wondering what the regulator’s game is.
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Practicing and studying the pitcher are the keys to hitting baseball’s most unhittable pitch. F&I trainer says the same applies in the F&I office, which has faced quite a few curveballs of late.
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Auto finance volumes were up in every risk tier in the fourth quarter 2014, suggesting that concerns over the uptick in subprime loans are exaggerated.
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Ally Financial and GM Financial are both entering new phases in their evolution, and the moves they’re making were on display at NADA 2015.
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Auto finance sources reveal that they, too, are focused on the customer experience, and say they are ready for what’s expected to be another great year for auto sales.
Read More →The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.
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At NADA 2015, Zurich North America defied expectations by debuting an F&I process built around iPad technology.
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The explosion in smartphone usage among car shoppers put phone leads ahead of Internet leads at the close of 2014, a trend reflected in the deluge of mobile-ready offerings lining the aisles at NADA 2015.
Read More →AFIP head warns against pretending to know the answers to serious questions in a misguided effort to placate customers.
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