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F&Iby John VecchioniFebruary 6, 2014

Eliminating Price Objections

Asking customers how many miles they drive per year may tell you how much coverage they need, but it won’t help you close the sale. The F&I Coach weighs in.

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F&Iby Randy HoffmanFebruary 6, 2014

Terms of Service

F&I veteran breaks down the major regulators, acts and provisions governing the way we do business. He also offers his take on their impact so far.

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F&Iby Mick WarshawFebruary 6, 2014

5 Deal-Saving Strategies

F&I pro says there’s no way to avoid those deal-killing situations, but he does offer five strategies for ensuring that your sold and delivered customers stay that way.

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Auto Financeby Melinda ZabritskiFebruary 6, 2014

Crash Prevention

Data from the third quarter shows that finance sources kept their foot on the gas pedal and an eye on the rearview mirror.

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F&Iby Stephanie ForsheeFebruary 6, 2014

Missed Opportunities

Asian Americans fit a relatively specific buyer profile, and new research has identified what this segment is looking to purchase within the automotive sector.

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Complianceby David RobertsonJanuary 21, 2014

Raising the Stakes

Industry insider says the current regulatory environment demands that dealers take a new approach to compliance.

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Complianceby Nicole MunroJanuary 21, 2014

5 Regulatory Predictions for 2014

The magazine’s legal insider offers her predictions for 2014. None of them should be surprising, but the industry is in for a ride if her forecast is realized.

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F&Iby Jim Maxim January 21, 2014

Building Bigger F&I Muscles

Software expert makes a case for making the switch from paper to emenu, and he’s got stats to back it up.

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Digitalby Joe MescherJanuary 21, 2014

3 Pillars of Digital Marketing

Media strategist says digital marketing’s three core principles will not only help you cut through all the tech jargon and acronyms, they’ll serve as your guide in this ever-changing marketing space.

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Digitalby Stephanie ForsheeJanuary 21, 2014

Online Checkout

Though the fate of Tesla’s attempts to break away from the dealer franchise model remains to be seen, there’s one piece of its business model dealers are gradually getting on board with.

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