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ComplianceCover Storyby Gregory ArroyoMarch 11, 2014

CFPB Takes Center Stage

Strong words at NADA 2014 and the Vehicle Finance Conference indicate that both sides of the rate participation debate are preparing for a long, drawn-out battle.

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F&Iby Michael BenoitFebruary 24, 2014

Wedge Play

Solutions aimed at heading off the CFPB’s and the Justice Department’s scrutiny of rate participation has the magazine’s legal wiz smiling with satisfaction — mainly because they put the two agencies at odds just a bit.

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F&Iby John LovinFebruary 24, 2014

No-Look Compliance

Your F&I office should always strive to do the right thing, especially when no one is looking. The magazine’s F&I insider weighs in.

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F&Iby Stephanie ForsheeFebruary 24, 2014

Who Sold it Best?

Michael Bolton’s and Will Ferrell’s comedic chops helped Honda and Dodge dealers set new records at the end of 2013.

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F&Iby George AngusFebruary 24, 2014

The Millennial Effect

As it turns out, Millennials only want what their predecessors want: a process that’s quick and easy. The Father of the F&I menu weighs in.

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F&Iby Brittany-Marie SwansonFebruary 24, 2014

One-Click Content

SOCIALDEALER is working to offer dealers the ability to update their social media presence at the click of a button, and Ally Financial has already signed on as the company’s first auto finance partner.

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F&Iby Rick McCormickFebruary 24, 2014

By The Numbers

“Your future success is hidden in your daily activity” is a line widely quoted by pastors, business coaches and self-help gurus. The magazine’s resident F&I pro believes the saying especially applies to the men and women manning the F&I office.

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F&ICover Storyby Paul Chavez February 24, 2014

Process Driven

Puente Hills Toyota ranks in the top 5% for new-vehicle sales among Toyota dealerships across the nation. Nicholas Cardin says his secret is a process that’s designed to turn car buyers into dealer advocates.

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F&ICover Storyby Justina LyFebruary 11, 2014

Sheehy's Got Talent

A Mid-Atlantic dealer group devises an innovative way to help its F&I team transition to a new menu system. Product penetration an per-copy averages have climbed ever since.

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F&Iby John LovinFebruary 6, 2014

4 Reasons to Keep ’Em Separated

Industry insider warns dealers to resist calls for combining the roles of sales and F&I. He says the two departments must remain separate components of a shared process.

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