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Complianceby David RobertsonDecember 23, 2013

Risky Business

Industry insider issues a warning to finance sources that restrict a dealer’s freedom to choose which F&I products are offered to car buyers.

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F&Iby George AngusDecember 23, 2013

Leasing: Boom or Doom

The ‘Father of the F&I Menu’ weighs in on leasing’s second-quarter boom. He also lays out six products that need to be on your lease menu.

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F&Iby Gerry GouldDecember 23, 2013

Provide, Preserve, Protect

Top trainer says the issues dividing most sales and F&I departments could be solved if compliance wasn't an F&I-only concern.

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ComplianceCover Storyby Brittany-Marie SwansonDecember 23, 2013

Showdown in D.C.

Industry representatives and consumer advocacy groups squared off in Washington, D.C., last month for the CFPB’s first public forum on auto lending. The event revealed the tightrope the bureau is walking between preserving a rebounding market and strengthening consumer protections.

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F&Iby Paul PotratzDecember 23, 2013

Raising The Stakes

Marketing wiz says Google has raised the bar for ad agencies looking to become Google AdWords Certified. He explains what the change means to your operation.

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Digitalby Kirsti CorreaDecember 23, 2013

PCs Still Rule Among Car Shoppers

A new study proves that car shoppers prefer different tools for different stages of the buying process, and, for dealers, a bad mobile site is worse than none at all.

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Complianceby Gregory ArroyoNovember 19, 2013

Sizing Up the CFPB’s Threat

The F&I Conference’s compliance panel offered up more questions than answers, but participants made clear the industry’s newest regulator has plenty of tools at its disposal.

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F&Iby Brittany-Marie SwansonNovember 19, 2013

Up Close With F&Idol's Stephanie Cooper

Stephanie Cooper went from newbie to seasoned pro in just a few years thanks to hard work and the support of her product rep and sales team. In September, she became the winner of the 2013 F&Idol contest.

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Complianceby Nikki MunroNovember 18, 2013

Alphabet Soup

The CFPB, FRB and DOJ joined forces to host a fair lending webinar. The latter two shed some light on their approach to determining rate discrimination, but the CFPB’s standards for determining disparate impact remain a mystery.

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Complianceby David Robertson November 18, 2013

Close of Negotiations

Compliance expert believes that the current regulatory climate could spell the end of the negotiated car purchase and the deal structure that goes with it.

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