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Two dealers in New York and Texas say they weren’t trying to make a statement when they switched to a combined sales-and-F&I process; they just wanted to do right by their customers.
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Until last month, the CFPB was doing a lot more aiming than shooting. But its first enforcement action against an auto finance source and its partner company proves the agency isn’t firing blanks.
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Auto finance continues to balance the need to manage risk with the need to fuel the industry’s resurgence. So far, so good, according to Experian Automotive’s latest report.
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In paying tribute to Rick Hackett, the CFPB’s parting assistant director, the magazine’s legal insider says the industry lost a key connection to its newest regulator.
Read More →The head of Ally Insurance offers a few thoughts on how the industry can drive a better connection with the ‘connected generation.
Read More →Special finance expert explains how he would spend his advertising dollars to attract credit-challenged customers in today’s market.
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Serial entrepreneur Tim Lavoie found lasting success with Balise Auto Group, where he developed a four-part formula for driving F&I profitability.
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Top trainer says an effective ‘TO’ from sales to F&I must include an endorsement of the process, a transfer of trust and a quick explanation of the F&I process.
Read More →The magazine’s legal insider has heard the talk about the CFPB targeting F&I products, but he’s not sure why it would when it has no enforcement power over franchised dealers.
Read More →The man behind the industry’s only sanctioning body for the F&I trade returns to offer his take on today’s regulatory environment.
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