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TrueCar is taking fire from dealers, trainers and state motor vehicle boards, but its embattled founder says the company will survive.
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Gen Y might be a mystery to some, but Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining a generation that’s 75 million members strong and coming of age.
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The magazine’s reader survey reveals that average profit per new vehicle retailed still hovers around $800, and that F&I managers are averaging approximately two products per deal.
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The auto finance industry is surging after a third quarter in which all lending segments increased their originations for the high-risk tiers.
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Dealers have done well to defend themselves against the oncoming blitz of new regulations, but the magazine’s newest compliance expert says there are a few downs left to play.
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The magazine’s resident legal wiz says a reader was right to be suspicious of a buyer whose cosigner only existed on paper. Read on for more details.
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The call for transparency is giving rise to one type of F&I manager and forcing two others into extinction. The magazine’s resident F&I trainer explains.
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Being able to handle an objection isn’t rocket science, but it does require you to adhere to a strict process. The magazine’s newest F&I expert lays out a five-step plan of attack.
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A landmark Supreme Court decision has helped to clarify the enforceability of arbitration agreements, but several key questions remain.
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After sitting through three roundtables’ worth of tired anecdotes from consumer advocates, the magazine’s legal expert hopes the FTC will keep its word and rely on empirical data before instituting new regulations.
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