Articles

Industry•by Jeff Liebler•September 18, 2024

The Key to Future Profitability is Service Retention

With vehicle sales patterns less robust, this department is a key to healthy revenue.

Industry•by Hannah Mitchell•September 16, 2024

As the market gets more and more normal – at least today’s normal – it might be a good time to look under the hood.

F&I•by John Tabar•September 11, 2024

Having and following solid dealership processes may now be more important than ever.

Compliance•by Ronnie Wendt•September 10, 2024

Discover how to navigate the situation for now, as experts anticipate it will survive a legal challenge in some form.

Industry•by Ronnie Wendt•September 6, 2024

Four ways dealers can leverage technology to speed up service drive operations.

Compliance•by Penelope Bell•September 3, 2024

Make sure your processes are compliant.

F&I•by Rick McCormick•September 3, 2024

Focus on real-world facts, and the customer will buy in.

Showroom•by Len Short•August 30, 2024

Why inventory management is ripe for a shakeup.

Where forms, documents, agreements and contracts could be in 50 years.

Digital•by Hannah Mitchell•August 22, 2024

DMS outage revealed a gap that dealers may want to fill.