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By the time she joined the team at Karl Malone Toyota, Staci Patch already had several seasons’ worth of dealership and finance company experience on her stat sheet. Read on to learn why Patch and her boss, lenders and customers all agree that her current position is the one she was born to play.
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Use this checklist to determine the financing and vehicle options you can provide for each of your credit-challenged customers.
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Understanding why the performance of auto loan-based portfolios is improving even as the economy is contracting is the key to knowing when to package and sell your retail installment contracts.
Read More →Assistance from local law enforcement in a repossession can sometimes do more harm than good.
Read More →Times have changed, and dealers shouldn't have to play guessing games to get customers to the right department.
Read More →Dealer consultant Gart Sutton continues his story about his mentor, Steve, and what he taught him about the seven fundamentals of F&I.
Read More →Being good at persuasion isn’t always a bad thing. F&I trainer breaks down the six principles of persuasion, paving the way for the ethical use of this key sales tool.
Read More →Genuine Scooter Company’s new relationship with Progressive ushers in new business opportunities for scooter dealers.
Read More →So I stirred up a little controversy on the forum recently. I posted a solicitation for strategies to entice lenders to buy a deal. My inquiry was spurred by a recent conversation with a veteran F&I director.
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