Your customers already know you're going to try to sell them something, but that doesn't mean they won't buy. Retail expert explains how understanding your customer can break down barriers.
Read More →No one questions the benefits of a pre-paid maintenance product, but what are the benefits of managing it in-house? F&I manager breaks down his store's PPM program, and discusses why employee discounts are a necessity.
Read More →Here are 26 examples of red flags, which were gleaned from the Identity Theft Red Flags and Address Discrepancies under the Fair and Accurate Credit Transactions Act of 2003.
Read More →Powersports dealers got a little reprieve after the Federal Trade Commission announced that it would extend the enforcement deadline for the new Red Flags Rule. Compliance expert breaks down the new rule and what dealers need to do to comply.
Read More →The Powersports F&I Conference, held Sept. 16-17 at the Paris Las Vegas hotel, featured an array of panels and workshops. Here are highlights from some of those sessions.
Read More →The credit crunch might have been on the minds of dealers at the PowerSports F&I Conference, but compliance and processes still ruled the show. Read what these dealers had to say about the industry and what dealers need to be doing.
Read More →Nov. 1 was supposed to mark the beginning of the Red Flags era. The FTC decided to move the compliance deadline to May 1, 2009, but dealers can't wait any longer to get an identity theft-prevention process in place.
Read More →At the 2008 F&I and Special Finance Conference & Expo, moderator Jim Bass offered dealers the opportunity to engage three subprime lenders directly.
Read More →Part 2 of our two-part series on new opportunities in lease-here, pay-here explores how to implement an LHPH program at your dealership and a few potential pitfalls to watch out for.
Read More →OFAC checks might seem useless, but not complying could mean 10 to 30 years in prison. Find out why compliance is a good thing and how it can act as a first line of defense.
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